Hi! I'm Lindsey, a passionate UX Designer with a knack for creating intuitive and user-friendly interfaces. I thrive on collaborative projects and enjoy transforming insights into actionable design strategies. With a background in both UX design and research, I aim to enhance user experiences and drive engagement through thoughtful design.

Lindsey Frein

Hi! I'm Lindsey, a passionate UX Designer with a knack for creating intuitive and user-friendly interfaces. I thrive on collaborative projects and enjoy transforming insights into actionable design strategies. With a background in both UX design and research, I aim to enhance user experiences and drive engagement through thoughtful design.

Available to hire

Hi! I’m Lindsey, a passionate UX Designer with a knack for creating intuitive and user-friendly interfaces. I thrive on collaborative projects and enjoy transforming insights into actionable design strategies. With a background in both UX design and research, I aim to enhance user experiences and drive engagement through thoughtful design.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

UX Designer at New River Alliance of Climbers
May 29, 2025 - October 31, 2025
Provided end-to-end UX research and design consulting services to the client, partnering with designers, developers, and PMs to translate insights into data-driven, actionable UX recommendations. Increased site traffic by 20% through enhanced SEO and improved WCAG accessibility compliance. Delivered 20+ prioritized usability findings to devs based on qualitative/quantitative research analytics. Optimized customer journey touchpoints and IA, improving access to educational resources by 50%.
UI Designer at Embody Fitness
May 31, 2025 - May 31, 2025
Shipped a responsive, mobile-first prototype that achieved a 4.8/5 user satisfaction rating from moderated usability sessions. Developed and maintained a scalable design system, ensuring visual consistency and inclusive accessibility across all user flows, reducing UI inconsistencies by 35%. Collaborated cross-functionally with mock developers and stakeholders in an Agile environment, increasing design-to-developer handoff efficiency by 40%.
UX Designer & Researcher at Cosmos Banking
February 28, 2025 - February 28, 2025
Led end-to-end UX design of a responsive mobile banking app, achieving a 95% task success rate in usability testing. Conducted mixed-method research (interviews, surveys, A/B tests) to uncover high-impact user pain points, influencing product roadmap and feature prioritization. Synthesized qualitative and quantitative insights into actionable design strategies; produced journey maps, wireframes, and interactive prototypes in Figma, resulting in a 20% increase in perceived usability. Iterated collaboratively with cross-functional product teams, advocating for user-centered, data-informed decisions and scalable UI components across complex workflows.
Bartender & Server Lead at Secret Sandwich Society
May 26, 2025 - May 26, 2025
Delivered hospitality to 100+ guests daily, leveraging empathy and user observation skills to anticipate needs and improve customer experience (CX), maintaining a 4.7-star satisfaction rating. Led and coordinated a team of 5+ to optimize workflow and enhance service efficiency by reducing table turnover time by 15 minutes. Applied attention to detail, iterative problem-solving, and experience design principles to craft memorable, emotionally resonant guest experiences aligned with brand identity.
UX Designer | Freelance Consultant
June 1, 2025 - November 3, 2025
Provided end-to-end UX consulting services to clients, collaborating with designers, developers, and PMs to create data-driven, actionable design solutions. Enhanced site traffic by 20% through SEO and improved WCAG accessibility, while delivering 20+ UX recommendations based on research analytics.
UI Designer at Embody Independent Project
June 1, 2025 - June 1, 2025
Shipped a responsive, mobile-first workout app achieving a 4.8/5 average satisfaction rating from test participants. Developed a design system to ensure visual consistency, collaborating with stakeholders to define specs and improve design-to-dev efficiency by 40%.
UX Designer & Researcher at Cosmos Independent Project
March 1, 2025 - March 1, 2025
Led the UX design of a mobile banking app with a 95% task success rate during usability testing. Conducted mixed-method research to identify user pain points, creating journey maps, wireframes, and interactive prototypes that increased perceived usability by 20%.
Bartender & Server Lead at Secret Sandwich Society
June 1, 2025 - June 1, 2025
Delivered hospitality to 100+ guests daily, leading a FOH team and reducing table turnover time by 15 minutes. Created memorable dining experiences that sustained a 4.7-star satisfaction rating.

Education

Bachelor's of Arts & History Coursework at University of Tampa
September 1, 2017 - May 1, 2019
UX Design Certification at Career Foundry
July 1, 2024 - June 1, 2025
Bachelor's of Arts & History Coursework at University of Tampa
September 1, 2017 - May 1, 2019
UX Design Certification at Career Foundry
July 1, 2024 - June 1, 2025

Qualifications

UX Design Certification
July 3, 2024 - June 3, 2025
Completed 600+ hours of project-based coursework applying human-centered design, user research, and visual design principles. Built IA, wireframes, and responsive prototypes in Figma for both web and mobile platforms. Applied Agile, iterative design methodologies, and usability testing techniques to deliver research-backed UX solutions.
UX Design Certification
July 1, 2024 - June 1, 2025

Industry Experience

Software & Internet, Education, Professional Services, Financial Services
    uniE621 New River Alliance of Climbers
    The New River Alliance of Climbers needed a website that better served them, but they were unsure what that really meant. I conducted user testing to define the goals: Restructuring site navigation Rebranding MVP bad bolt report form to increase completion rates. Through iteration, user testing, and cross-team collaboration, we successfully increased bolt form completion rates by 33%. We also increased access to educational resources by 50% and obtained user satisfaction ratings of 98%. Check out the full case study at https://www.twine.net/signin
    paper Cosmos Banking

    Project Goal:
    Design a mobile-first, responsive banking app that combines traditional banking apps with peer-to-peer payment features.

    Solution:

    • Conducted qualitative and quantitative user research to identify high-impact user pain points.
    • Feature prioritization and product roadmap alignment for integrated feature expansions.
    • Synthesized user data insights into actionable design strategies.
    • Created wireframes and interactive prototypes in Figma.

    Results:
    95% Task success rate in usability testing.
    20% Increase in perceived usability among test users.

    uniE621 Embody Fitness
    Embody is a responsive, mobile-first fitness app that I built in Figma with a scalable UI design system. Project Goals: Build a mobile-first first responsive fitness app. Integrate scheduling feature and social feed. Create a customizable interface for users of all fitness levels. Solution: Created and maintained a scalable design system for consistency across devices. Collaborated cross-functionally with devs and stakeholders to define implementation-ready specs for feature expansions. Conducted user testing to ensure designs were accessible for all users. Impact: Achieved a 4.8/5 average satisfaction rating from test participants. -Increased design-to-dev handoff efficiency by 40%. uidesigner uxdesigner appdesigner branding logo designsystem