Synthesize complex projects into digital-first multimedia experiences; designed the Skill Ready program (10 critical leadership skills); administer AI Lightning Lab features (data, choice, data protection, bias & accuracy); partnered with teams to develop AI transparency cards for sales conversations; designed storyboards and digital curriculum assets (videos, ebooks, podcasts, interactive and virtual labs); contributed to early product workstreams (manuscripts, alpha, beta builds); led QA and UX testing for smooth digital launches; reinforced learning pathways via assessments and change-management communications; produced train-the-trainer playbooks; analyzed Power BI data to monitor content consumption and KPIs.

Digital Learning Specialist (My Onboarding Program Lead) at Moneris

October 1, 2022 - May 1, 2024

Transitioned the company to Agile delivery in waves; participated in quarterly product-release meetings to keep training content up to date; refreshed adoption kits for the new payment program for sales reps; conducted train-the-trainer sessions and provided delivery requirements to facilitators; redesigned the enterprise onboarding digital experience; onboarded co-op students; conducted needs assessments with SMEs to identify performance gaps.

Senior Learning Specialist at Torstar Corporation

January 1, 2020 - October 1, 2022

Redesigned health & safety programs for company-wide training; produced pull learning using Articulate Rise and Vyond; collaborated with SMEs on delivery techniques; designed internal learning page housing latest courses and resources; supported the first mentorship program and handled corporate communications and program aesthetics; authored weekly wellness newsletters and ERG learning initiatives.

Global Learning & Program Delivery Associate at OMERS

January 1, 2019 - January 1, 2020

Designed course formats/templates in PowerPoint/Canvas for e-learning visuals; designed and implemented the organization’s first Women in Leadership program; curated and tracked delivery across regions; acted as main point of contact for enterprise-wide learning initiatives; maintained LMS/vendor contracts.

Learning Administrator (promoted to Senior Learning Admin) at FDM Group

December 1, 2017 - January 1, 2019

Acted as first point of contact, overseeing ~130 tech training consultants; managed LMS and DMS/SharePoint systems ensuring accuracy of courses, attendance, and records; designed a monthly newsletter that boosted course enrollment by ~30%; administered the mentor/mentee program globally; partnered with sales and recruitment to identify market trends and required new training; organized networking events, Q&As, and mock panel interviews.