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I'm a Site Reliability Engineer with expertise in AWS, Node.js, TypeScript, and infrastructure automation. I build scalable cloud-based solutions, implement CI/CD pipelines, and maintain high-availability systems in mission-critical environments. In my current and past roles at AWS Core Networking, kwiff, and SoBold, I've delivered automation tooling, improved MTTR, and enabled teams to operate more efficiently through AI-assisted document analysis and automated monitoring. I enjoy collaboration across teams and mentoring others to adopt robust DevOps practices.…I'm a Site Reliability Engineer with expertise in AWS, Node.js, TypeScript, and infrastructure automation. I build scalable cloud-based solutions, implement CI/CD pipelines, and maintain high-availability systems in mission-critical environments. In my current and past roles at AWS Core Networking, kwiff, and SoBold, I've delivered automation tooling, improved MTTR, and enabled teams to operate more efficiently through AI-assisted document analysis and automated monitoring. I enjoy collaboration across teams and mentoring others to adopt robust DevOps practices.

Louie Heaton

DevOps Developer, Cloud Developer, Back-End Developer, +2

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I'm a Site Reliability Engineer with expertise in AWS, Node.js, TypeScript, and infrastructure automation. I build scalable cloud-based solutions, implement CI/CD pipelines, and maintain high-availability systems in mission-critical environments. In my current and past roles at AWS Core Networking, kwiff, and SoBold, I've delivered automation tooling, improved MTTR, and enabled teams to operate more efficiently through AI-assisted document analysis and automated monitoring. I enjoy collaboration across teams and mentoring others to adopt robust DevOps practices.…I'm a Site Reliability Engineer with expertise in AWS, Node.js, TypeScript, and infrastructure automation. I build scalable cloud-based solutions, implement CI/CD pipelines, and maintain high-availability systems in mission-critical environments. In my current and past roles at AWS Core Networking, kwiff, and SoBold, I've delivered automation tooling, improved MTTR, and enabled teams to operate more efficiently through AI-assisted document analysis and automated monitoring. I enjoy collaboration across teams and mentoring others to adopt robust DevOps practices.

Available to hire

I’m a Site Reliability Engineer with expertise in AWS, Node.js, TypeScript, and infrastructure automation. I build scalable cloud-based solutions, implement CI/CD pipelines, and maintain high-availability systems in mission-critical environments.

In my current and past roles at AWS Core Networking, kwiff, and SoBold, I’ve delivered automation tooling, improved MTTR, and enabled teams to operate more efficiently through AI-assisted document analysis and automated monitoring. I enjoy collaboration across teams and mentoring others to adopt robust DevOps practices.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

System Development Engineer (Core Networking) at Amazon Web Services

September 1, 2025 - Present

Processed 170+ tickets for EUSC sovereign region GA preparation with 95%+ resolution rate, contributing zero GA blockers to successful launch; Developed AI-powered document analysis tools reducing management/developer overhead by 50% for scope documents, business reports, and ticket analysis; Created automation tooling eliminating hours of daily manual monitoring work and improving MTTR for incident response; Handled multi-severity incidents (SEV 2-5) across 20+ service teams, mastering 10+ complex internal systems within first 2 months.

Site Reliability Engineer at kwiff

January 1, 2025 - September 1, 2025

Led infrastructure optimisation for high-throughput, low-latency iGaming platform serving 24/7 betting operations; Implemented automated monitoring solutions and CI/CD pipelines for mission-critical services; Enhanced system resilience through incident response protocols and performance optimisation.

Backend Engineer at kwiff

December 1, 2023 - January 1, 2025

Developed and maintained backend services for real-time betting platform; Optimised API performance and ensured compliance with gaming regulations.

Backend Developer at SoBold - WordPress Agency

November 1, 2021 - December 1, 2023

Managed EdTech SaaS platform serving 40,000+ weekly active users across UK primary schools; Spearheaded AWS implementation and established comprehensive CI/CD pipeline; Promoted from Junior to Backend Developer due to performance and value delivered.