Imani McGuire

Greeted and assisted customers; checked in and checked out pets for daycare and boarding, recording detailed care instructions. Provided high-quality service to pet owners, answering questions, resolving concerns, and ensuring a positive experience. Conducted cold calls to prospective customers, local veterinarians, and pet-related businesses to promote daycare and boarding services. Created and sent targeted email marketing campaigns to drive new business and maintain customer engagement. Built and maintained customer relationships to encourage repeat visits and referrals. Supported daily operations, including scheduling, payment processing, and handling multi-line phone inquiries.

Greeted and assisted customers; checked in and checked out pets for daycare and boarding while recording detailed care instructions. Provided high-quality service to pet owners, answered questions, resolved concerns, and ensured a positive experience. Conducted cold calls to prospective customers, local veterinarians, and pet-related businesses to promote daycare and boarding services. Created and sent targeted email marketing campaigns to drive new business and maintain customer engagement. Built and maintained customer relationships to encourage repeat visits and referrals. Supported daily operations, including scheduling, payment processing, and handling multi-line phone inquiries.

Safely provided over 2,000 rides to passengers, maintaining a 4.9-star rating through clear communication, friendly service, and real-time problem-solving. Assisted riders with navigation, handled complaints calmly, and ensured a positive travel experience for diverse clients. Managed time efficiently to complete multiple trips daily while upholding safety standards and resolving app-related issues independently to ensure smooth transactions.