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I am an entry-level marketing professional with a passion for digital marketing and social media promotion. With a Diploma in Marketing and Communication and a Certificate in Early Childhood Education and Care. I am excited to dive deeper into the marketing field, leveraging my skills in content creation and customer engagement to contribute positively to team-based projects. Throughout my career, I have gained valuable experience in customer service and client engagement. I am a fast learner and thrive in fast-paced environments where I can utilize my strong communication and organizational skills.…I am an entry-level marketing professional with a passion for digital marketing and social media promotion. With a Diploma in Marketing and Communication and a Certificate in Early Childhood Education and Care. I am excited to dive deeper into the marketing field, leveraging my skills in content creation and customer engagement to contribute positively to team-based projects. Throughout my career, I have gained valuable experience in customer service and client engagement. I am a fast learner and thrive in fast-paced environments where I can utilize my strong communication and organizational skills.

Lucero Moler

Brand Designer, Social Media Freelancer, Digital Marketer

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I am an entry-level marketing professional with a passion for digital marketing and social media promotion. With a Diploma in Marketing and Communication and a Certificate in Early Childhood Education and Care. I am excited to dive deeper into the marketing field, leveraging my skills in content creation and customer engagement to contribute positively to team-based projects. Throughout my career, I have gained valuable experience in customer service and client engagement. I am a fast learner and thrive in fast-paced environments where I can utilize my strong communication and organizational skills.…I am an entry-level marketing professional with a passion for digital marketing and social media promotion. With a Diploma in Marketing and Communication and a Certificate in Early Childhood Education and Care. I am excited to dive deeper into the marketing field, leveraging my skills in content creation and customer engagement to contribute positively to team-based projects. Throughout my career, I have gained valuable experience in customer service and client engagement. I am a fast learner and thrive in fast-paced environments where I can utilize my strong communication and organizational skills.

Available to hire

I am an entry-level marketing professional with a passion for digital marketing and social media promotion. With a Diploma in Marketing and Communication and a Certificate in Early Childhood Education and Care. I am excited to dive deeper into the marketing field, leveraging my skills in content creation and customer engagement to contribute positively to team-based projects.

Throughout my career, I have gained valuable experience in customer service and client engagement. I am a fast learner and thrive in fast-paced environments where I can utilize my strong communication and organizational skills.

Skills

Experience Level

Microsoft Office

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Italian

Beginner

Portuguese

Beginner

Work Experience

Quality Assurance – Product Development at Simon de Winter, Corvin Group

January 1, 2024 - Present

Conduct quality checks to ensure consistency and alignment with brand standards. Identify areas for improvement and support product enhancement strategies. Collaborate with internal teams to meet customer expectations. Analyse customer feedback and product data to support business decisions. Maintain product documentation and reporting systems.

Customer Service Representative at Simon de Winter, Corvin Group

January 1, 2022 - January 1, 2024

Processed online orders, invoices, and transactions accurately. Analysed customer feedback to support service improvements. Assisted with sales orders, refunds, and customer enquiries. Maintained customer records and internal data systems. Delivered high-quality customer service and resolved issues efficiently.

Executive Assistant / Host (Luxury Events) at Colette et Louis

January 1, 2020 - January 1, 2024

Represented luxury brands including Cartier, Bulgari, Gucci, and Tiffany & Co. Delivered premium customer experiences and maintained brand image. Coordinated guest interactions and supported event operations. Demonstrated strong attention to detail in fast-paced environments.

Restaurant Supervisor at Courtyard by Marriott

January 1, 2019 - January 1, 2020

Supervised team operations and ensured high customer service standards. Managed staff rosters, inventory, and daily operations. Supported customer engagement initiatives. Maintained health and safety compliance.

Restaurant Supervisor at YMCA of the Rockies

January 1, 2018 - January 1, 2019

Managed team coordination in a fast-paced environment. Assisted in event planning and execution. Oversaw inventory processes. Ensured customer satisfaction and handled feedback.

Front Desk & Reservations Executive at Riviera Hotels

January 1, 2016 - January 1, 2017

Managed reservations, guest check-in/out, and administrative tasks. Maintained accurate customer records and handled payments. Performed cashiering duties. Delivered excellent guest experience.

Administrative Assistant at New Life Nutrition Center

January 1, 2015 - January 1, 2016

Promoted services through social media platforms. Assisted with customer enquiries and bookings. Managed communications and administrative tasks. Supported marketing-related activities.