I’m a freelance content specialist with 7+ years of experience helping startups grow through clear messaging and creative storytelling. I offer content strategy, content creation, and social media strategy services, supported by systems that help your team deliver campaigns on time and on budget.

Lucy O'Connor

I’m a freelance content specialist with 7+ years of experience helping startups grow through clear messaging and creative storytelling. I offer content strategy, content creation, and social media strategy services, supported by systems that help your team deliver campaigns on time and on budget.

Available to hire

I’m a freelance content specialist with 7+ years of experience helping startups grow through clear messaging and creative storytelling. I offer content strategy, content creation, and social media strategy services, supported by systems that help your team deliver campaigns on time and on budget.

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Language

English
Fluent

Work Experience

Global Marketing Lead at Cogo
April 1, 2023 - October 1, 2025
Led global marketing for a sustainable fintech, redefining strategy to align with commercial goals and increase qualified leads by 6%. Managed multi-channel content and campaigns that boosted website traffic by 136% and enhanced LinkedIn performance, growing followers by 3,500+ and engagement from 6.2% to 9.8%. Partnered with banks, including ING, on launches that attracted 45,000 users in the first month.
Content Lead (EMEA) at Cogo
September 1, 2022 - April 1, 2023
Developed and executed a content strategy that increased site traffic by 8% and secured #1 Google rankings for key search terms. Led cross-functional teams to deliver 8+ research reports, translating complex behavioural science into accessible insights. Launched a webinar series, generating 350+ qualified banking leads. Built the CEO’s personal brand through thought leadership and media placements, growing LinkedIn followers by 1,200+ and boosting referral traffic by 18%.
Marketing Consultant at Self-Employed
September 1, 2020 - October 3, 2025
Provided strategic marketing and content consultancy to purpose-driven startups, including Beam, Good On You, Trail, Ctrl Alt, and Hexis. Highlights include tripling Trail’s organic traffic, doubling social engagement for Good On You’s 200K+ community, and leading a crowdfunding campaign that exceeded its funding target by 350%. I also built scalable content systems that streamlined production and helped teams deliver consistent, high-quality marketing output.
Content and Community Manager at Hubble
January 1, 2020 - November 1, 2020
Led content and community strategy through a pivot to enterprise, aligning marketing with new commercial goals. Built a 400+ member community of the company’s new target audience, selling out 4 events and generating 10+ qualified leads. Repositioned content strategy to boost organic traffic by 12% and strengthen brand visibility. Managed the annual awards programme, securing sponsorships and increasing ticket sales by 35% YoY.
Digital Marketing Executive at Hubble
March 1, 2019 - January 1, 2020
Supported full-funnel digital marketing across social, email, content, and paid channels to drive brand awareness and lead generation. Increased social following by 42% and engagement by 28%. Built automated email nurture campaigns, achieving a 6% CTR and reactivating dormant leads. Produced multi-channel content to support campaigns and inbound growth.

Education

MSc Psychology (Merit) at University of Glasgow
September 1, 2022 - May 1, 2025
GCSEs at Dunottar School
September 1, 2010 - September 1, 2012
A-Levels at Hurstpierpoint College
September 1, 2012 - September 1, 2014
BA Business Management at Exeter University
September 1, 2014 - August 1, 2017

Qualifications

Level 6 Diploma in Marketing
September 1, 2021 - September 1, 2022
The Chartered Institute of Marketing

Industry Experience

Software & Internet, Financial Services, Energy & Utilities, Healthcare, Life Sciences, Non-Profit Organization