Social Media Coordinator (Paid Intern) at Seafarers’ House

Direct social media content strategy and daily management across Instagram, Facebook, LinkedIn, and TikTok. Produce photo and video content from on-site ship visits, volunteer initiatives, and community engagement events. Plan, create, and publish multimedia posts to increase brand awareness, donor engagement, and outreach. Capture and document real-world impact stories to strengthen audience connection to the organization’s mission and services. Collaborate with volunteers, staff, and maritime personnel to develop authentic content highlighting seafarer support programs. Support volunteer operations and outreach while contributing to digital marketing and storytelling efforts.

Content & Social Media (Paid Intern) at Tropical Financial Credit Union

Co-developed and executed targeted social media marketing campaigns across Facebook, Instagram, and X to boost regional brand awareness. Designed marketing assets and graphics using Adobe Photoshop and Canva while adhering to corporate brand guidelines. Monitored social channels for brand mentions, analyzing and responding to customer inquiries in real time to maintain a positive public image. Maintained and optimized a centralized corporate content calendar for consistent, strategic posting. Conceptualized high-engagement interactive strategies (e.g., contests and giveaways) to drive follower growth. Assisted with planning and promotion of virtual events and brand webinars to expand target audience reach.

Barista Trainer & Team Development Mentor at Starbucks

Promoted to trainer to onboard, mentor, and certify new team members in core operational skills, standard operating procedures, and customer communication. Manage high-volume drive-thru and café operations with precision during peak hours while maintaining efficiency, accuracy, and quality control. Resolve customer inquiries to drive loyalty and satisfaction while maintaining a welcoming, clean, and positive store environment.