Available to hire
Hi, I’m Henrique Machitte, a mobile developer specializing in iOS and Android apps from concept to release. I focus on clean code, performance, and great UX, with hands-on experience in Swift, Kotlin, and modern architectures like MVVM. I enjoy turning complex problems into smooth, reliable experiences and collaborating in agile, fast-paced teams.
I’m currently pursuing a postgraduate certificate in Mobile Application Development and Strategy at George Brown College, expanding skills in cloud services, REST APIs, and cross-platform development. I also incorporate AI-assisted coding tools to speed up development, debugging, and code quality.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Advanced
Work Experience
Service Desk Analyst at Frontline Managed Service
April 1, 2023 - PresentActed as the first point of contact for technical issues, providing resolutions or escalating as necessary. Diagnosed and documented technical problems, ensuring timely communication with clients. Utilized tools such as VMware, Proxy Pro, and ServiceNow to provide remote support and manage tickets.
Customer Service Analyst at Givex
January 1, 2023 - September 30, 2025Addressed client inquiries via phone and email, resolving technical and operational issues. Supported client training and provided knowledge transfer for point-of-sale systems and related technologies.
IT Security Analyst at IBM Brasil
July 1, 2021 - September 30, 2025Managed security infrastructure globally, including Cisco, Checkpoint, and Fortinet devices. Ensured secure and efficient resolution of high-severity incidents, enhancing customer satisfaction. Documented and improved internal processes, optimizing team performance.
Service Desk Analyst at Frontline Managed Service
April 1, 2023 - PresentActed as the first point of contact for technical issues; diagnosed and documented problems; provided remote support using VMware, Proxy Pro, and ServiceNow; managed and resolved tickets.
Customer Service Analyst at Givex
January 1, 2023 - September 30, 2025Addressed client inquiries via phone and email; resolved technical and operational issues; supported client training and knowledge transfer for POS systems and related technologies.
IT Security Analyst at IBM Brasil
July 1, 2021 - September 30, 2025Managed security infrastructure globally, including Cisco, Checkpoint, and Fortinet devices; ensured secure and efficient resolution of high-severity incidents; documented and improved internal processes.
Customer Service Analyst at Givex
October 1, 2022 - January 1, 2023Addressed client inquiries via phone and email, resolving technical and operational issues. Supported client training and provided knowledge transfer for point-of-sale systems and related technologies.
IT Security Analyst at IBM Brasil
November 1, 2013 - July 1, 2021Managed security infrastructure globally, including Cisco, Checkpoint, and Fortinet devices. Ensured secure and efficient resolution of high-severity incidents, and documented and improved internal processes to optimize team performance.
Education
Post-graduate Certificate in Mobile Application Development and Strategy at George Brown College
September 1, 2024 - August 1, 2025Graduate Certificate in Computer Networks Management at UniMetrocamp, Campinas, Brazil
January 1, 2015 - December 1, 2017Post-graduate Certificate in Mobile Application Development and Strategy at George Brown College
September 1, 2024 - August 1, 2025Graduate Certificate in Computer Networks Management at UniMetrocamp
January 1, 2015 - December 1, 2017Post-graduate Certificate in Mobile Application Development and Strategy at George Brown College
September 1, 2024 - August 1, 2025Graduate Certificate at UniMetrocamp
January 1, 2015 - December 1, 2017Qualifications
Scrum Fundamentals
June 1, 2025 - September 30, 2025Microsoft Office Specialist
December 1, 2024 - September 30, 2025AWS Certified Cloud Practitioner
December 1, 2020 - September 30, 2025EXIN ISO27001
December 1, 2019 - September 30, 2025ITIL Foundation
October 1, 2018 - September 30, 2025Scrum Fundamentals
June 1, 2025 - September 30, 2025Microsoft Office Specialist
December 1, 2024 - September 30, 2025AWS Certified Cloud Practitioner
December 1, 2020 - September 30, 2025EXIN ISO27001
December 1, 2019 - September 30, 2025ITIL Foundation
October 1, 2018 - September 30, 2025Scrum Fundamentals
June 1, 2025 - April 22, 2026Microsoft Office Specialist
December 1, 2024 - April 22, 2026AWS Certified Cloud Practitioner
December 1, 2020 - April 22, 2026EXIN ISO27001
December 1, 2019 - April 22, 2026ITIL Foundation
October 1, 2018 - April 22, 2026Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Travel & Hospitality, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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