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I'm a marketing and community-focused professional with experience in content coordination, client relationship management, digital engagement, and cross-functional collaboration. I excel at social media support, community outreach, content creation coordination, and partnership development within fast-paced, customer-oriented environments. My background includes training, communications, and business operations, and I bring strong organizational, analytical, and interpersonal skills to every project.…I'm a marketing and community-focused professional with experience in content coordination, client relationship management, digital engagement, and cross-functional collaboration. I excel at social media support, community outreach, content creation coordination, and partnership development within fast-paced, customer-oriented environments. My background includes training, communications, and business operations, and I bring strong organizational, analytical, and interpersonal skills to every project.

Maclau Cossio

Content Creator, Content Producer, Social Media Manager, +2

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I'm a marketing and community-focused professional with experience in content coordination, client relationship management, digital engagement, and cross-functional collaboration. I excel at social media support, community outreach, content creation coordination, and partnership development within fast-paced, customer-oriented environments. My background includes training, communications, and business operations, and I bring strong organizational, analytical, and interpersonal skills to every project.…I'm a marketing and community-focused professional with experience in content coordination, client relationship management, digital engagement, and cross-functional collaboration. I excel at social media support, community outreach, content creation coordination, and partnership development within fast-paced, customer-oriented environments. My background includes training, communications, and business operations, and I bring strong organizational, analytical, and interpersonal skills to every project.

Available to hire

I’m a marketing and community-focused professional with experience in content coordination, client relationship management, digital engagement, and cross-functional collaboration. I excel at social media support, community outreach, content creation coordination, and partnership development within fast-paced, customer-oriented environments.

My background includes training, communications, and business operations, and I bring strong organizational, analytical, and interpersonal skills to every project.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Content Coordinator at LATINOS IN TORONTO

April 1, 2016 - Present

Support community engagement initiatives for a digital platform with 44K+ organic social media followers in Toronto. Coordinate outreach and collaboration efforts with local businesses and brands. Assist in content planning and short-form video coordination for social media platforms. Contribute to audience engagement and community growth initiatives. Support digital campaigns, partnerships, and creator collaborations focused on the Latino community in Canada.

Social Media Coordinator at BIRDIE PLAY CAFÉ

June 1, 2024 - October 1, 2025

Created and edited short-form video content to support brand visibility and audience engagement across social media platforms. Managed social media interactions and supported community engagement initiatives. Assisted in content planning and digital promotion strategies for products and in-store campaigns. Collaborated with the business team to increase online presence and customer interaction. Supported brand storytelling through visual and digital content creation.

Key Account Manager at DATEC LATAM

December 1, 2024 - October 1, 2025

Provided personalized client support, delivering timely and effective solutions. Planned and managed client portfolios to identify business opportunities. Coordinated communication between clients and internal departments. Supported organization and execution of corporate events. Collaborated in commercial strategies and process improvements. Maintained updated reports and client records.

Regional Trainer at MILLICOM

July 1, 2022 - October 1, 2024

Coordinated onboarding and training programs for employees across multiple regional locations. Supported recruitment and selection activities including candidate coordination and interview scheduling. Maintained training records and HR reports using internal HR platforms and learning management systems. Developed E-learning materials and training documentation to support employee development initiatives. Collaborated with HR teams to support performance evaluation processes and training assessments. Generated reports and dashboards on training outcomes and employee participation. Assisted in organizing corporate engagement initiatives and internal HR events.

Account Executive at MILLICOM

July 1, 2021 - July 1, 2022

Managed corporate client portfolios. Supported sales growth and retention strategies.

Customer Service at MILLICOM

May 1, 2019 - July 1, 2021

Assisted customers and resolved inquiries. Supported sales and retention efforts.