Creative and results-driven writer with a 2:1 BA in Creative Writing and strong written communication skills, exceptional attention to detail, and the ability to manage multiple priorities with discretion and professionalism. Experienced in coordinating logistics, supporting senior teams, handling confidential information, and maintaining operational efficiency. Experienced in producing content that connects with people through branded posts, event promotion, and storytelling initiatives. Currently working as a Contract Manager at BSW Heating overseeing contractual documentation, ensuring compliance with clients and operational teams, and maintaining accurate records to support business needs.

MAHA GIGANI

Creative and results-driven writer with a 2:1 BA in Creative Writing and strong written communication skills, exceptional attention to detail, and the ability to manage multiple priorities with discretion and professionalism. Experienced in coordinating logistics, supporting senior teams, handling confidential information, and maintaining operational efficiency. Experienced in producing content that connects with people through branded posts, event promotion, and storytelling initiatives. Currently working as a Contract Manager at BSW Heating overseeing contractual documentation, ensuring compliance with clients and operational teams, and maintaining accurate records to support business needs.

Available to hire

Creative and results-driven writer with a 2:1 BA in Creative Writing and strong written communication skills, exceptional attention to detail, and the ability to manage multiple priorities with discretion and professionalism. Experienced in coordinating logistics, supporting senior teams, handling confidential information, and maintaining operational efficiency.

Experienced in producing content that connects with people through branded posts, event promotion, and storytelling initiatives. Currently working as a Contract Manager at BSW Heating overseeing contractual documentation, ensuring compliance with clients and operational teams, and maintaining accurate records to support business needs.

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Work Experience

Contract Manager at BSW Heating
October 1, 2025 - Present
Manage and oversee contracts to ensure compliance with company policies and client agreements. Prepare, review, and maintain accurate contractual documentation and records. Liaise with clients, subcontractors, and internal departments to coordinate contractual requirements. Monitor deadlines, renewals, and key deliverables to ensure timely execution. Support senior management with reporting, documentation, and operational coordination, while handling sensitive information discreetly.
Content Creator at Reach TV
October 1, 2023 - January 1, 2025
Produced daily social media content to a professional standard. Coordinated with internal teams to ensure communications were timely and aligned. Drafted engaging written content tailored to diverse audiences. Managed scheduling and digital updates to maintain audience engagement.
Teaching Assistant at Mini Willows Day Nursery
December 1, 2022 - September 1, 2023
Supported classroom activities while maintaining safeguarding standards. Assisted with planning and administrative classroom tasks.
Customer Advisor / Warehouse Operative at Argos
August 1, 2022 - December 1, 2025
Delivered high-level customer service while resolving complex enquiries and complaints. Supported store operations including stock control and inventory organisation. Maintained accuracy and efficiency in a fast-paced retail environment and contributed to weekly performance through service excellence.
Arena Marshall at Flip Out
October 1, 2021 - October 1, 2023
Supervised safety compliance and ensured operational standards were upheld.
Sales & Research Assistant at Jays Dry Cleaners
July 1, 2019 - Present
Provided customer service and supported business operations and research.
Event Management & Trainer / Coordinator (Volunteer) at Human Appeal UK
August 1, 2018 - Present
Organised and coordinated charity events across London. Liaised with venues, suppliers, volunteers, and stakeholders. Managed logistics, communications, and last-minute changes effectively. Supported fundraising initiatives, with events raising up to £2.5K. Participated in overseas humanitarian deployment to Lebanon (2023 & 2024), coordinating aid delivery on the ground.

Education

BA Creative Writing (2:1) at Brunel University of London
January 1, 2022 - January 1, 2025
A Levels / BTEC Equivalent at Couldsdon Six Form College
January 1, 2020 - January 1, 2022
GCSEs at Norbury Manor Business & Enterprise College
January 1, 2015 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Education, Non-Profit Organization, Professional Services