Available to hire
I am a Senior Product Designer with 8+ years of experience leading end-to-end design for enterprise SaaS, fintech, and cloud platforms serving 1,000–50,000+ users. I translate complex workflows and backend systems into intuitive, scalable, and accessible interfaces.
I collaborate closely with engineers and product managers to drive adoption, reduce support tickets, and improve task efficiency. I am passionate about design systems, accessible UI, rapid prototyping, usability testing, and leveraging AI-assisted tools to align user experience with business impact.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Senior Product Designer at Bentley Systems
January 1, 2023 - PresentLeading the design of a next-generation admin portal by consolidating fragmented legacy systems into a unified, user-friendly experience. Worked with product, engineering, design systems, and accessibility teams to drive a user-first approach. Established structured redesign methodology aligning workflows across licensing, billing, reporting and user management. Conducted user research including deep-dive interviews and usability testing to identify pain points and prioritize features. Defined MVP journey and supported product roadmap execution. Designed navigation structures and prototypes using card sorting, wireframes, and integrated design system components ensuring accessibility compliance. Advocated for agile methodologies and collaborated with engineering and QA teams for implementation and user-centric test cases.
Senior UX Designer at Canada Revenue Agency
January 1, 2023 - September 5, 2025Led the redesign of a legacy tax-processing system, modernizing user flows and reducing processing time by 30%, which improved taxpayer satisfaction. Designed and tested a secure document exchange platform that increased workflow efficiency by 92% and enhanced trust in digital transactions.
User Experience Designer at Assent Compliance
January 1, 2021 - September 5, 2025Developed a user-friendly campaign management tool enabling clients to create, manage, and track compliance campaigns seamlessly, improving success rates and reducing effort time by 50%. Transformed complex supply chain data into visually compelling dashboards that increased user engagement by 30% and reduced support requests by 25%, aiding client decision-making.
UX Design Intern at Nureva
January 1, 2019 - September 5, 2025UX Designer at Canadian Heritage Information Network
January 1, 2019 - September 5, 2025UX Research Assistant at Carleton Immersive Media Studio
January 1, 2019 - September 5, 2025Senior Product Designer at Bentley Systems
January 1, 2023 - November 25, 2025Led the design of a next-generation admin portal by consolidating fragmented licensing, billing, reporting, and user-management workflows into a unified, scalable interface. Established a design framework to ensure UX consistency across acquisitions, conducted user research and usability testing, and defined an MVP roadmap. Created navigation structures, wireframes, and high-fidelity prototypes; integrated design system components with accessibility compliance; collaborated with engineering and QA to translate designs into frontend components; regularly presented findings to leadership and drove agile UX initiatives.
Senior UX Designer at Canada Revenue Agency
January 1, 2023 - January 1, 2023Redesigned legacy tax-processing system to modernize user flows and reduce processing time by 30%, increasing taxpayer satisfaction. Designed and tested secure document exchange workflows, improving digital transaction trust and workflow efficiency by 92%.
User Experience Designer at Assent Compliance
January 1, 2021 - January 1, 2021Campaign Manager: developed a user-friendly campaign management tool enabling clients to create, manage, and track compliance campaigns; improved campaign success rates and efficiency by 50%. Supply Chain Risk Analysis Dashboards: transformed complex data into dashboards to help clients analyze risk factors, resulting in a 30% increase in engagement and a 25% reduction in support tickets.
UX Design Intern at Nureva
January 1, 2019 - January 1, 2019Supported UX design activities, contributed to prototyping and usability testing, and assisted with research and documentation.
UX Designer at Canadian Heritage Information Network
January 1, 2019 - January 1, 2019Worked on government digital initiatives to improve accessibility and usability of public information portals (scope and details not specified).
UX Research Assistant at Carleton Immersive Media Studio
January 1, 2019 - January 1, 2019Assisted with user research studies, compiled insights, and supported reporting for design projects.
Education
Masters in Human Computer Interaction at Carleton University
January 1, 2017 - January 1, 2019Bachelors in Communication Design at NIFT Bangalore
January 1, 2008 - January 1, 2012Master's in Human Computer Interaction at Carleton University, Canada
January 1, 2017 - January 1, 2019Bachelor's in Communication Design at NIFT Bangalore, India
January 1, 2008 - January 1, 2012Qualifications
Industry Experience
Government, Software & Internet, Professional Services, Education, Other, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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