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Hardworking and reliable Communication Designer with five years of experience creating commercial and corporate campaigns for advertising and marketing agencies. Skilled in graphic design, communication support, and account management. Motivated to continuously learn and grow as a professional.…

Maria Juliana Mendez

Brand Designer, Designer, Creative Director

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Hardworking and reliable Communication Designer with five years of experience creating commercial and corporate campaigns for advertising and marketing agencies. Skilled in graphic design, communication support, and account management. Motivated to continuously learn and grow as a professional.…

Available to hire

Hardworking and reliable Communication Designer with five years of experience creating commercial and corporate campaigns
for advertising and marketing agencies. Skilled in graphic design, communication support, and account management. Motivated
to continuously learn and grow as a professional.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Content Specialist at Inspired Thinking Group

May 12, 2024 - Present

Coordinated and processed client data, sales/promotional information, and product assets between clients and internal teams via email, Excel, and other platforms. Managed data processing through internal systems for mass output projects, ensuring accuracy and efficiency. Proofread and reviewed all deliverables for spelling, grammar, punctuation, consistency, and alignment with client brand voice. Verified the accuracy of all facts and referenced materials in copy, ensuring error-free submissions to clients. Collaborated with team members to meet daily tasks and deadlines while staying updated on client expectations, project guidelines, and any late changes.

Production Artist at Inspired Thinking Group

May 12, 2024 - July 9, 2025

Stayed up-to-date with industry trends and emerging technologies, incorporating innovative design techniques into production processes to enhance quality and efficiency. Demonstrated consistent dedication and a strong work ethic, driving results and continuously improving operational processes. Accurately measured and processed materials, effectively minimizing waste and optimizing resource utilization.

Account Manager at Takif Agency

January 5, 2023 - July 9, 2025

Addressed issues and managed emergencies with responsive, decisive leadership, ensuring smooth operations. Boosted revenue by acquiring new accounts and strengthening relationships with existing clients through value-added services. Participated in customer onboarding meetings to understand core motivations and challenges, translating insights into actionable features. Designed and executed tailored digital marketing campaigns for each customer, driving engagement, conversion, and brand awareness.

Operations manager at Kiwibot

December 31, 2022 - July 9, 2025

Executed targeted marketing campaigns to drive engagement and growth at Curry College, enhancing brand visibility. Identified operational inefficiencies and implemented timely solutions to streamline processes and improve performance. Coordinated and managed project tasks, ensuring on-time delivery within established budgets and meeting all project objectives.

Graphic designer at Interactive Media

August 31, 2022 - July 9, 2025

Designed and produced a variety of graphic assets across media formats (digital, print, advertising, etc.) tailored to each brand’s identity. Developed new, on-brand visual elements with a strong emphasis on concept, messaging, and brand consistency. Conceptualized and communicated creative ideas effectively, presenting them to the team with clarity and enthusiasm. Managed and executed multiple campaigns for diverse brands simultaneously, ensuring quality and timely delivery. Spearheaded the initiative to implement 360-degree marketing strategies within the agency, resulting in successful growth and expansion, including the recent opening of a new office in Mexico.

Graphic designer & Production Assistant at Coproduccion Urbana SAS

December 31, 2021 - July 9, 2025

Supported all stages of the creative process, from copywriting to design and execution, ensuring cohesive project development. Leveraged advanced skills in Adobe Photoshop and Illustrator to produce high-quality visuals for various projects. Addressed and resolved complex artistic challenges, providing guidance to both artists and team members. Contributed to the successful management and execution of high-profile presidential events. Managed community engagement on Facebook and WhatsApp, fostering positive interactions and brand loyalty.

Graphic Designer & Communications Manager at The Bosayork Dream

February 14, 2021 - July 9, 2025

Created engaging graphic content for social media platforms and brand events, ensuring alignment with brand identity. Designed new, on-brand visual elements with a focus on concept, messaging, and audience engagement. Collaborated with the marketing team to brainstorm and develop innovative ideas for photoshoots and campaigns, driving creative direction.

Graphic Design Intern at Porvenir Pensiones y Cesantias

January 31, 2020 - July 9, 2025

Collaborated with team members to translate feedback into clear design direction, aligning with project objectives and client needs. Maintained an up-to-date understanding of industry trends, continuously improving processes and design techniques. Worked closely with the team to ensure the successful achievement of target results and project goals.

Customer service representative at Callzilla- GUESS brand

August 1, 2019 - July 9, 2025

Answered inbound calls to greet and assist USA and Canada customers with various needs and questions. Resolved customer inquiries, complaints and issues providing insightful solutions. Communicated with clients over phone, email and chat platforms. Issued refunds, merchandise exchanges and price adjustments in compliance with company policies. Coordinated with shipping department to meet customer-specific requirements. De-escalated customer complaints using specialized communication techniques. Offered products and services to meet customers’ needs and goals. Navigated multiple systems to identify source of issue. Addressed customer concerns and complaints and resolved issues promptly.