Adaptable business professional with a Bachelor’s degree in Business Administration and a certificate in Nonprofit Management, bringing experience across higher education and banking environments. Proven strengths in administrative operations, data management, financial accuracy, and compliance gained through work in college admissions and full-time banking roles. Highly organized and detail-oriented, with the ability to manage sensitive information, support HR and payroll functions, and maintain accurate records. Known for strong communication, problem-solving, and the ability to work both independently and collaboratively to deliver efficient, reliable results.

Makiya Walker

Adaptable business professional with a Bachelor’s degree in Business Administration and a certificate in Nonprofit Management, bringing experience across higher education and banking environments. Proven strengths in administrative operations, data management, financial accuracy, and compliance gained through work in college admissions and full-time banking roles. Highly organized and detail-oriented, with the ability to manage sensitive information, support HR and payroll functions, and maintain accurate records. Known for strong communication, problem-solving, and the ability to work both independently and collaboratively to deliver efficient, reliable results.

Available to hire

Adaptable business professional with a Bachelor’s degree in Business
Administration and a certificate in Nonprofit Management, bringing experience
across higher education and banking environments. Proven strengths in
administrative operations, data management, financial accuracy, and compliance
gained through work in college admissions and full-time banking roles. Highly
organized and detail-oriented, with the ability to manage sensitive information,
support HR and payroll functions, and maintain accurate records. Known for strong
communication, problem-solving, and the ability to work both independently and
collaboratively to deliver efficient, reliable results.

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Work Experience

Admissions- Reddie Ambassador/ Call Center at Arkadelphia, AR (Admissions - Henderson State University)
October 1, 2021 - December 1, 2023
Managed high volumes of student and parent inquiries via phone and in person, ensuring accurate information, proper documentation, and timely follow up. Maintained and updated student records with a high level of accuracy and confidentiality in accordance with institutional policies. Coordinated campus tours, scheduling appointments, and tracked attendance; supported HR and administrative environments through recruitment reporting and data entry tasks.
Summer Intern at Southern Bancorp
June 1, 2024 - August 1, 2024
Gained hands-on experiences supporting deposit operations, developing an understanding of financial processes, documentation, and internal controls. Completed analytical projects and written assessments focusing on banking operations and community impact. Supported day-to-day office operations in a regulated financial environment, reinforcing attention to detail and compliance awareness.
Member Service Advocate at Diamond Lakes Federal Credit Union
July 1, 2025 - November 1, 2025
Processed and coordinated client and account-related information to accurately support daily administrative and financial operations. Managed multiple tasks and deadlines while maintaining organized records and documentation. Assisted tracking financial data, reports, and confidential information to ensure accuracy and compliance. Communicated clearly with clients and coworkers to resolve issues and support operational needs.

Education

Bachelor's Degree in Business Administration - Management at Henderson State University
August 16, 2021 - May 9, 2025

Qualifications

Non-Profit Management Certification
May 9, 2025 - March 2, 2026

Industry Experience

Education, Financial Services, Non-Profit Organization, Media & Entertainment, Professional Services