Available to hire
Systems Engineer with extensive experience in planning, executing and supervising
digital transformation and process reengineering projects. My focus is on task
automation, implementation of integrated technological solutions, daily and weekly planning of activities, management of multidisciplinary teams, improving efficiency, reducing costs.
Experience Level
Language
Spanish; Castilian
Fluent
Portuguese
Advanced
English
Intermediate
French
Intermediate
Work Experience
Systems and Technology at ARV
January 19, 2015 - December 31, 2020Leadership in Technological Integration and Digital Transformation Projects
• Comprehensive project management, planning, team coordination, quality control and budget supervision of development teams, technical support, customer service and after-sales
• Design and implementation of automation solutions for administrative and operational processes.
• Lead process reengineering and integration of software platforms (ERP, CRM, web applications) with agile methodologies.
• Design contingency plans and security policies for critical systems.
Development of Applications and Operational Solutions
• Lead a development team for customized sales solutions (POS), CRM, ERP, websites and cloud migrations, in PC, Mobile and WEB environments.
• Maintenance and continuous improvement of computer systems and processes, resolve incidents and make adjustments to improve their performance. Carry out maintenance plans. Preventive and corrective maintenance. Propose technological updates and developments to keep systems current.
• Evaluate and select appropriate technologies (hardware and software) for project implementation.
• Evaluate software architectures (C, C++, VB, VBA, .NET, SaaS) according to scalability, security and cost requirements.
Administrative and Human Resources Management
• Coordinate administrative and HR management (evaluation, training, remuneration, motivation).
• Optimization of payroll, hiring, and physical and digital file management processes.
HR and Technology at Grupo coliseo
February 11, 2002 - November 21, 2014Leadership in Human Resources Optimization Projects
In my role as project leader, I have led the implementation and redesign of processes to ensure maximum efficiency in the new organizational structure of the Human Resources area of the Coliseo Group, composed of more than 7,000 employees. I have ensured that all procedures comply with legal regulations and best practices, preparing reports for the CEO using business metrics and KPIs.
Process Optimization and Continuous Improvement
I have planned, organized and directed the optimization and improvement of the human resources processes of the 43 companies of the Coliseo Group, adapting them to the established needs and priorities. I coordinated the design and implementation of the Group's new Selection and Recruitment Center.
Human Resources Team Management
I have been responsible for managing and ensuring the efficiency of 40 Human Resources staff, including supervisors and technicians, in companies in sectors such as Technology, Mining, Hospitality, Casinos, Catering, Logistics/Warehousing and Civil Construction. I have been responsible for the individual development of employees, ensuring their management, training, evaluation, development, and motivation, as well as the
establishment of salaries and compensation.
Automation and Process Improvement
I have led the development and implementation of new software (HCM) for automation and support of the Human Resources management system. This software has optimized key processes such as recruitment, salaries, database, information storage, file management, staff attendance and arrival time, and completion of assigned tasks.
Continuous Improvement and Organizational Structure
In addition, I have identified and improved processes in other areas of the organization related to Human Resources, establishing simple and organized communication structures, collecting and presenting relevant information from the management of all employees. I have provided support in defining the functional structure, documenting job descriptions. Developing and monitoring the employee performance evaluation process in the organization.
Leadership in Technological Integration and Digital Transformation Projects at Arv
February 1, 2015 - December 1, 2020Led comprehensive initiatives in technological integration and digital transformation, overseeing planning, team coordination, quality control and budget supervision across development teams. Managed technical support, customer service and after-sales activities, and designed automation solutions for administrative and operational processes. Led process reengineering and integration of ERP, CRM and web applications using agile methodologies; developed contingency plans and security policies for critical systems. Directed cloud migrations and multi-platform deployments (PC, Mobile, WEB), and ensured ongoing system optimization and incident resolution.
Leadership in Human Resources Optimization Projects at Grupo Coliseo
February 1, 2002 - November 1, 2014Led human resources optimization initiatives across 43 companies in the Coliseo Group, supporting a workforce of over 7,000 employees. Planned, organized and directed HR process improvements, ensured compliance with legal regulations and best practices, and prepared executive reports with KPIs. Coordinated the design and implementation of the Group's new Selection and Recruitment Center. Managed a 40-person HR team, focusing on performance development, recruitment, payroll optimization and file management to drive efficiency.
Technology Consulting for SMEs at The Parity system, C.A.
November 1, 1999 - December 1, 2002Provided technology consulting for SMEs to develop and implement organizational and technological solutions. Led development and implementation of administrative applications in Windows using MS Visual Basic, VBA and MS Access, and supported CRM, ERP, websites and cloud migrations. Trained personnel, installed and maintained PC networks, and delivered ongoing technical support and maintenance.
Assistant Professor at Universidad Metropolitana
October 1, 1997 - September 1, 1999Assistant Professor in the Faculty of Mathematics, Statistics and Calculus; evaluated undergraduate theses; optimized the database for the CENDECO Center for Outreach and Organizational Consulting, delivering a relational database for evaluating professor performance.
Education
Systems Engineer at Metropolitan University (UNIMET)
January 8, 1996 - July 30, 1997Systems Engineer at UNIMET, Caracas, Venezuela
January 1, 1991 - January 1, 1997Systems Analyst Programmer at University Institute of New Professions, Caracas, Venezuela
January 1, 1986 - January 1, 1989Qualifications
Industry Experience
Computers & Electronics, Software & Internet, Education, Professional Services, Manufacturing, Transportation & Logistics
Experience Level
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