MB

Mark Broadhead

Available to hire

I am Mark Broadhead, a results-driven digital marketer focused on leveraging marketing to reinforce customer and member benefits through data-driven campaigns.

About

I am Mark Broadhead, a results-driven digital marketer focused on leveraging marketing to reinforce customer and member benefits through data-driven campaigns. I specialise in social media management, community engagement, content creation, and brand-consistent storytelling that supports organisational goals.

Over the years I have led initiatives for the Australian Institute of Architects, Australia Post, Lonely Planet, and more, growing follower bases, boosting engagement, and delivering measurable outcomes across multi-channel programs. I enjoy blending analytics with creative, human-centered communication to drive conversions and meaningful connections with members and audiences.

  • 20 years' experience
  • Joined April 2026

Industry experience

  • Media & Entertainment
  • Professional Services
  • Education
  • Government
  • Retail
  • Software & Internet
  • Other

Work experience· 6 roles

Social Media & Online Community Manager · Australian Institute of ArchitectsJan 2021 – Jan 2025 · 4 yrs 1 mo

Managing and promoting national social media accounts and supervising chapter accounts. Implemented a central reporting tool (Sprout) for over 50 social accounts and deployed Sked to provide regional staff with an efficient posting and scheduling solution. Advised regional staff managing chapter accounts. Managed registrations for events and programs. Moderated and nurtured the members’ private forum (Higher Logic platform).

Freelance Content and Social Media Manager · CassetteJan 2020 – Jan 2021 · 1 yr 1 mo

Optimising and implementing social media campaigns for clients in the construction industry.

Freelance Content and Social Media Manager · Sapling ConsultingJan 2020 – Jan 2021 · 1 yr 1 mo

Wrote modules of the Project Management for Professionals short course for RMIT Online.

Co-Founder & Gallery Director · Q Bank GalleryJan 2016 – Jan 2025 · 9 yrs 1 mo
Community Manager & Social Strategist · Australia PostJan 2014 – Jan 2019 · 5 yrs 1 mo
Social Media Manager/Research Analyst · Lonely Planet PublicationsJan 2004 – Jan 2013 · 9 yrs 1 mo

Education

PhD in English Literature Analysis of autobiographical genres through the oeuvre of Virginia Woolf · Monash University2030 – 2026
Bachelor of Arts English Literature & Cinema Studies First Class Honours · Monash University2030 – 2026

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