Business Analyst at KMC

Conducted Business Process Reviews to identify gaps and optimization opportunities; produced BPMN diagrams and process documentation for retail system integrations; integrated Randem Retail with Shopify; facilitated User Acceptance Testing (UAT) and managed backlog prioritization.

Senior Business Analyst cum Product Owner at Accelerate Outsourcing

SME for the SAVI Product; translate high-level business requirements into detailed user stories and acceptance criteria; create BPMN diagrams to visualize workflows; develop Process Narratives and RACI Matrices; maintain a Process Master List and document process Inputs/Outputs; produce BRDs and ensure alignment of technical solutions with business goals; lead end-to-end feature implementations including UI/UX improvements and key workflow releases.

Business Analyst at Collabera Technologies

Delivered multiple operational projects including business rule automation and regulatory updates; created BRDs, RACI matrices, and workflow documentation; collaborated with cross-functional teams to ensure stakeholder alignment and regulatory compliance.

Implementation Consultant at Microsourcing Philippines

Led go-live of the Cevinio AP/AR automation platform for clients in the Netherlands, Denmark, and Belgium; conducted needs analysis, data migration, and system configuration; utilized Power BI to build analytics dashboards and deliver data-driven insights to stakeholders.

Senior Business Analyst at KMC

Implementation Business Analyst at Equus Software

Designed, configured, and tested software solutions for global mobility clients; led QA by developing test cases, executing test plans, and documenting results; built strong client relationships through proactive issue management and solution delivery.

Product Owner / Senior Business Analyst at KMC Solutions

Led end-to-end product ownership and business analysis for the SavI product, guiding feature delivery from requirements through acceptance criteria, and coordinating UI/UX changes and critical releases (e.g., Receive/Check In workflows, surge lists, and supplier notifications).

Implementation Consultant at BIPO

Implemented and configured BIPO HRMS systems for two new clients; collaborated with regional teams to deliver HR and payroll solutions across Southeast Asia.

Implementation Consultant at Accenture

Business Analyst at Collabera Technologies

Directed requirements gathering, process analysis, and system design for the SavI product line; collaborated with stakeholders to tailor solutions meeting business objectives; contributed to UI/UX improvements and release planning.

Technical Support Consultant / L2 QA Analyst at Dayforce (Ascender)

Provided technical support and quality assurance for the Ascender HCM platform; specialized in Payroll and Statutory Compliance for the Philippines, Singapore, Malaysia, and Hong Kong; conducted system testing, validation, and documentation for regional payroll modules; collaborated with developers and functional teams to resolve production issues and enhance product stability.

L2 QA Analyst / Technical Support Consultant at Dayforce (Ascender)

Implementation Consultant at Microsourcing Philippines

Led seamless integration of the Randem Retail system with Shopify, ensured full functionality and data integrity, and supported data migration. Built Power BI dashboards to present insights to stakeholders; conducted knowledge transfer.

Senior IT Officer at Maxima Machineries Inc.

QA Analyst / Technical Support Consultant at Dayforce (Ascender)

Provided QA and technical support for HCM platforms; defined processes, policies, and procedures; delivered training and supported HR systems.

Software Implementer / Program Manager at Various (Randem Retail / BPO projects)