Hi, I’m a digital marketing professional with hands-on experience in social media marketing, digital campaigns, and customer service. I thrive on helping brands grow online presence, lead generation, and CRM management while staying adaptable in fast-paced environments. I’m detail-oriented, client-focused, and eager to contribute to business growth across diverse industries. I enjoy teamwork, problem-solving, and continuously learning new tools.

Martini Croise Ylaya

Hi, I’m a digital marketing professional with hands-on experience in social media marketing, digital campaigns, and customer service. I thrive on helping brands grow online presence, lead generation, and CRM management while staying adaptable in fast-paced environments. I’m detail-oriented, client-focused, and eager to contribute to business growth across diverse industries. I enjoy teamwork, problem-solving, and continuously learning new tools.

Available to hire

Hi, I’m a digital marketing professional with hands-on experience in social media marketing, digital campaigns, and customer service. I thrive on helping brands grow online presence, lead generation, and CRM management while staying adaptable in fast-paced environments.

I’m detail-oriented, client-focused, and eager to contribute to business growth across diverse industries. I enjoy teamwork, problem-solving, and continuously learning new tools.

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Language

English
Fluent

Work Experience

Virtual Marketing Assistant at Outsourced Doers
December 1, 2024 - September 1, 2025
Supported clients with digital marketing and administrative tasks, including social media management, email campaigns, lead generation, and CRM updates; assisted with marketing funnels and training across Social Media Marketing, Digital Marketing, Administrative Support, and SEO fundamentals.
Barista | Global Coffee Master at Starbucks Philippines (Rustan Coffee Corp.)
August 16, 2023 - November 1, 2024
I worked as a full-time regular-hired barista and landed as my first job. in my year of experience, I have leavened a lot of skills not only into coffee but also in excellent teamwork and communicating with different kind of people. I learned how to meet their demands, complaints, feedback, and provide solutions to unexpected circumstances while maintaining empathy and connection with the customers.

Education

Bachelor of Science in Hospitality Management at STI College Dasmariñas
January 11, 2030 - January 1, 2023
Home Economics and Culinary Arts at STI College Dasmariñas
May 8, 2017 - March 14, 2019

Qualifications

Software Proficiency Certification Program
January 11, 2030 - January 5, 2026
Social Media Campaign Ad Certificate
January 11, 2030 - January 5, 2026
Canva Workshop
January 11, 2030 - January 5, 2026
Digital Ad Expert Certificate
January 11, 2030 - January 5, 2026
Digital Marketing, Strategies, & Social Media Management
January 11, 2030 - January 5, 2026
Certified Global Coffee Master
January 1, 2024 - December 31, 2024
Drive-Through Certified Partner
January 1, 2024 - December 31, 2024
Certified Global Coffee Master
January 11, 2030 - January 1, 2024
Drive-Through Certified Partner
January 11, 2030 - January 1, 2024
Software Proficiency Certification Program
January 11, 2030 - January 5, 2026
GPOs Point-of-Sale System Course
January 11, 2030 - January 5, 2026
Canva Workshop
January 11, 2030 - January 5, 2026
Social Media Campaign Ad Certificate
January 11, 2030 - January 5, 2026

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Education, Software & Internet, Retail