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I am a passionate digital artist with experience in concept art, character design, and background design. My goal is to use artistic excellence and storytelling techniques to create impactful visual assets. I work across illustration and digital design for film and non-profit projects, collaborating with writers and teams, and delivering detailed background/character art and marketing collateral while maintaining clear communication and responsiveness.…I am a passionate digital artist with experience in concept art, character design, and background design. My goal is to use artistic excellence and storytelling techniques to create impactful visual assets. I work across illustration and digital design for film and non-profit projects, collaborating with writers and teams, and delivering detailed background/character art and marketing collateral while maintaining clear communication and responsiveness.

Maria Jose Leiva

Character Designer, Concept Artist, Illustrator, +5

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I am a passionate digital artist with experience in concept art, character design, and background design. My goal is to use artistic excellence and storytelling techniques to create impactful visual assets. I work across illustration and digital design for film and non-profit projects, collaborating with writers and teams, and delivering detailed background/character art and marketing collateral while maintaining clear communication and responsiveness.…I am a passionate digital artist with experience in concept art, character design, and background design. My goal is to use artistic excellence and storytelling techniques to create impactful visual assets. I work across illustration and digital design for film and non-profit projects, collaborating with writers and teams, and delivering detailed background/character art and marketing collateral while maintaining clear communication and responsiveness.

Available to hire

I am a passionate digital artist with experience in concept art, character design, and background design. My goal is to use artistic excellence and storytelling techniques to create impactful visual assets.

I work across illustration and digital design for film and non-profit projects, collaborating with writers and teams, and delivering detailed background/character art and marketing collateral while maintaining clear communication and responsiveness.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Freelance Digital Illustrator

January 1, 2024 - Present

Provided freelance digital illustration services including custom artwork and tattoo designs tailored to client needs. Created marketing and promotional illustration assets and worked with clients to capture detailed requirements and deliver accurate final outputs.

Liquid Dispatcher / Customer Experience Support at Liquid Dispatch

January 1, 2024 - January 1, 2025

Dispatched deliveries and managed customer-related communications, handling priorities and updates. Recorded significant information from customer interactions, booked deliveries, and coordinated driver dispatch based on priority.

Digital Artist (Freelance)

January 1, 2024 - Present

Produced digital artwork and illustration deliverables for freelance clients, using Procreate and Adobe Photoshop, and applying strong communication and fast iteration.

Character & Background Designer / Illustrator at Inspiration Awards 2024–2025 (freelance project work)

January 1, 2024 - January 1, 2025

Created illustrated background assets and character/environment concepts for animated short films. Worked closely with scriptwriters to develop on-theme artistic concepts and deliver detailed designs. Collaborated with community members to honor other cultures through artistic expression. Produced marketing collateral for the Nino de la Caridad Foundation including flyers, videos, social media posts, and brochures, ensuring accuracy to client needs.

Liquid Dispatcher at Irving Energy

January 1, 2024 - July 13, 2025

Responded professionally to 100+ emails daily in a timely manner, communicating effectively with both customers and internal business agents. Received emergency and non-emergency calls from customers, recorded significant information, and booked deliveries. Dispatched drivers based on priority. Actively listened to clients, handled concerns quickly and escalated major issues to a supervisor.

Freelance Digital Artist

January 1, 2024 - Present

Created marketing collateral for Nino de la Caridad Foundation, including flyers, videos, social media posts, brochures, and more. Carefully drew illustrations and designed tattoos by understanding my client’s needs; meeting their requests with great attention to detail.

Character & Background Designer at Malsom Media

January 1, 2024 - Present

Illustrated background assets used for an animated short film in Indspire Awards 2024. Worked closely with the scriptwriters of Indspire Awards 2025 to draw concept art for the year’s animated short film. Designed characters and environments for the film, working closely with members of the community to honor other cultures through artistic expressions.

Liquid Dispatcher at Irving Energy

January 1, 2024 - July 13, 2025

Responded professionally to 100+ emails daily in a timely manner, communicating effectively with both customers and internal business agents. Received emergency and non-emergency calls from customers, recorded significant information, and booked deliveries. Dispatched drivers based on priority, actively listened to clients, handled concerns quickly and escalated major issues to a supervisor.

Freelance Digital Artist at Self-Employed

January 1, 2024 - Present

Created marketing collateral for Nino de la Caridad Foundation, including flyers, videos, social media posts, brochures, and more. Carefully drew illustrations and designed tattoos by understanding client needs, meeting requests with great attention to detail.

Character & Background Designer at Malsom Media

January 1, 2024 - Present

Illustrated background assets used for an animated short film in Indspire Awards 2024. Worked closely with the scriptwriters of Indspire Awards 2025 to draw concept art for the year’s animated short film. Designed characters and environments for the film, collaborating closely with members of the community to honor other cultures through artistic expressions.

Liqid Dispatcher at Irving Energy

January 1, 2022 - January 1, 2024

Dispatched drivers based on priority, handled customer concerns by listening actively and escalating major issues to a supervisor. Received emergency and non-emergency calls, recorded significant information, booked deliveries, and directed leadership and tasks to department staff.

Customer Service Manager at Irvine Energy

January 1, 2022 - January 1, 2024

Managed customer experience responsibilities and supported issue resolution. Actively listened to clients, handled concerns quickly, and escalated major issues to a supervisor when required. Provided effective leadership and direction to department staff and ensured tasks were coordinated to meet operational needs.

Customer Experience Salesfloor Manager at Walmart

December 31, 2021 - July 13, 2025

Provided effective leadership and direction to department staff. Assigned associates to areas and tasks on the salesfloor in partnership with the respective Assistant Store Manager. Trained and mentored new team members to promote productivity, accuracy and friendliness. Responded to customer requests for products, services and company information.

Customer Experience Salesfloor Manager at Walmart

January 1, 2021 - July 13, 2025

Customer Experience Salesfloor Manager at Walmart

January 1, 2020 - January 1, 2021

Managed salesfloor operations and partner staffing, trained and mentored new team members to promote productivity, accuracy, and friendliness. Responded professionally to 100+ emails daily, handled customer requests for products and services, received calls, recorded information, booked deliveries, dispatched drivers by priority, and escalated major issues when required.

Customer Experience / Sales Floor Manager at Walmart

January 1, 2020 - January 1, 2021

Responded professionally to customer requests for products, services, and company information. Handled incoming emergency and non-emergency calls, recorded key information, and booked deliveries as needed. Assigned associates to sales floor areas and tasks in partnership with the respective Assistant Store Manager. Trained and mentored new team members to improve productivity, accuracy, and friendliness.