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Hi there! I'm Matt Bland, a results-oriented professional with over a decade of experience in order management, delivery coordination, customer service, and project delivery. I thrive in dynamic environments, love solving problems, and enjoy learning new tools to deliver innovative, customer-focused solutions.\n\nI value collaboration and data-driven decision-making. My background spans tech-enabled operations (SAP-ERP, Qlik Sense, Azure DevOps) to hands-on design work, and I'm comfortable working with cross-functional teams to improve processes, manage stakeholders, and ensure smooth, timely deliveries across Europe and beyond.…Hi there! I'm Matt Bland, a results-oriented professional with over a decade of experience in order management, delivery coordination, customer service, and project delivery. I thrive in dynamic environments, love solving problems, and enjoy learning new tools to deliver innovative, customer-focused solutions.\n\nI value collaboration and data-driven decision-making. My background spans tech-enabled operations (SAP-ERP, Qlik Sense, Azure DevOps) to hands-on design work, and I'm comfortable working with cross-functional teams to improve processes, manage stakeholders, and ensure smooth, timely deliveries across Europe and beyond.

Matt Bland

Project Manager, Graphic Designer, Product Designer, +2

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Hi there! I'm Matt Bland, a results-oriented professional with over a decade of experience in order management, delivery coordination, customer service, and project delivery. I thrive in dynamic environments, love solving problems, and enjoy learning new tools to deliver innovative, customer-focused solutions.\n\nI value collaboration and data-driven decision-making. My background spans tech-enabled operations (SAP-ERP, Qlik Sense, Azure DevOps) to hands-on design work, and I'm comfortable working with cross-functional teams to improve processes, manage stakeholders, and ensure smooth, timely deliveries across Europe and beyond.…Hi there! I'm Matt Bland, a results-oriented professional with over a decade of experience in order management, delivery coordination, customer service, and project delivery. I thrive in dynamic environments, love solving problems, and enjoy learning new tools to deliver innovative, customer-focused solutions.\n\nI value collaboration and data-driven decision-making. My background spans tech-enabled operations (SAP-ERP, Qlik Sense, Azure DevOps) to hands-on design work, and I'm comfortable working with cross-functional teams to improve processes, manage stakeholders, and ensure smooth, timely deliveries across Europe and beyond.

Available to hire

Hi there! I’m Matt Bland, a results-oriented professional with over a decade of experience in order management, delivery coordination, customer service, and project delivery. I thrive in dynamic environments, love solving problems, and enjoy learning new tools to deliver innovative, customer-focused solutions.\n\nI value collaboration and data-driven decision-making. My background spans tech-enabled operations (SAP-ERP, Qlik Sense, Azure DevOps) to hands-on design work, and I’m comfortable working with cross-functional teams to improve processes, manage stakeholders, and ensure smooth, timely deliveries across Europe and beyond.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Swedish

Intermediate

Work Experience

Order & Delivery Coordinator at Telia Sverige – Division X

December 1, 2020 - February 1, 2025

Onboarding new customers, setting up billing, and managing both small and large-scale orders. Coordinated deliveries with internal teams, customers, partners, and our external warehouse to ensure timely deliveries across Europe and the world. Provided customer service addressing queries about orders, deliveries and products, and assisted with minor billing issues. Took ownership of creating KPIs for the Order & Delivery Team, collaborating with our Qlik Sense development team to gather and report data accurately. Contributed to system development and migration projects, participating in daily and weekly developer meetings during those system migration periods. Learned Change Management and worked with Agile and Scrum methodologies. Worked daily with SAP-ERP, xR6, Colt, Service Now, Jeeves, Qlik Sense, Microsoft 365, Teams, and Azure DevOps.

Warehouse Operative at Northbike Sweden

April 1, 2017 - April 1, 2018

Managed daily deliveries, orders, packed and posted customer web shop orders, and maintained stock levels in both the warehouse and store. Ordered spare parts and stock from brands like BRP, Kawasaki, Triumph, and Harley-Davidson. As a Parts-to-Service Associate for Harley-Davidson Umeå, completed their online training. Helped deliver vehicles to customers, washed and photographed several vehicles daily, and edited the images for online sales listings. Worked daily with Jeeves, Microsoft 365, and Adobe Photoshop.

Caretaker & Warehouse Operative at Northbike Sweden

January 1, 2017 - April 1, 2017

Ensured smooth operations by handling daily deliveries, managing and picking orders, and maintaining stock levels in the warehouse and store. Assisted with winter tasks such as snow clearing, moving vehicles for display, and delivering vehicles to customers. Worked daily with Jeeves, Microsoft 365, and Adobe Photoshop.

Caretaker & Library Assistant at Internationella Engelska Skolan

January 1, 2016 - February 1, 2016

Helped maintain the school and assisted staff with daily tasks. Led a major project to set up the school library, including ordering hundreds of books, arranging shelves, and implementing a book loan system. Worked daily with Google Workspace.

Graphic Designer at Stay Dirt

September 1, 2015 - September 1, 2015

Designed social media ads, photographed and edited product images, and assisted with customer orders. Worked daily with Adobe Photoshop and an ERP system to manage web shop orders.

Graphic Designer at Viva Resurs

April 1, 2011 - April 1, 2015

Designed in-store marketing, digital ads, and promotional material for Returbutiken. Created and managed their social media accounts and built their website. Took and edited product photos daily for use on the website.

Professional Bus Driver at Stagecoach

January 1, 2006 - January 1, 2007

Drove branded single and double-decker buses on various routes. Responsibilities included handling cash fares, learning routes, managing timetables, assisting customers, and performing basic bus maintenance.

Managing Director/CEO at Creacility Ltd

January 1, 2005 - January 1, 2006

Founded and managed a creative design agency with a team of three, focusing on web design and graphic design projects.

Sales Assistant at B&Q Warehouse

January 1, 2003 - January 1, 2005

Stock management and sales support in a large warehouse store. Tracked and managed an inventory of 40,000+ products and operated equipment. Worked with SAP RF, SAP CO, PALS, and EPOS systems.

Sales Assistant at JJB Sports

January 1, 2002 - January 1, 2003

Assisted customers in the footwear department, restocked shelves, and maintained store organization.

Marketing Assistant at ISIS Group

January 1, 2000 - January 1, 2002

Managed marketing for four companies, designed promotional materials, booked ads in local newspapers and magazines, and created KPI reports to track ad performance. Worked with Microsoft Office and Adobe Photoshop.