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I am Maria Angelova, a design-minded luxury retail professional with a track record in premium watch brands and fashion accessories. I currently work as a Sales Specialist at Guilian Multi-Brand Watch Retailer in Sofia, Bulgaria, where I represent esteemed brands such as Omega, Zenith, Tudor, Breitling, Tag Heuer, Grand Seiko, Panerai, and Montblanc. I am certified in Tudor product training and have earned Breitling Specialist Certification, building deep knowledge of mechanical and automatic movements, brand heritage, storytelling, and consultative selling. Previously I supported top luxury houses at Louis Vuitton, delivering exceptional client service, CRM management, event coordination, and VIP support. I am passionate about design, Adobe Creative Suite, and applying product design thinking to elevate customer experiences and brand storytelling.…I am Maria Angelova, a design-minded luxury retail professional with a track record in premium watch brands and fashion accessories. I currently work as a Sales Specialist at Guilian Multi-Brand Watch Retailer in Sofia, Bulgaria, where I represent esteemed brands such as Omega, Zenith, Tudor, Breitling, Tag Heuer, Grand Seiko, Panerai, and Montblanc. I am certified in Tudor product training and have earned Breitling Specialist Certification, building deep knowledge of mechanical and automatic movements, brand heritage, storytelling, and consultative selling. Previously I supported top luxury houses at Louis Vuitton, delivering exceptional client service, CRM management, event coordination, and VIP support. I am passionate about design, Adobe Creative Suite, and applying product design thinking to elevate customer experiences and brand storytelling.

Maria Angelova

Designer, Graphic Designer, Brand Designer, +2

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I am Maria Angelova, a design-minded luxury retail professional with a track record in premium watch brands and fashion accessories. I currently work as a Sales Specialist at Guilian Multi-Brand Watch Retailer in Sofia, Bulgaria, where I represent esteemed brands such as Omega, Zenith, Tudor, Breitling, Tag Heuer, Grand Seiko, Panerai, and Montblanc. I am certified in Tudor product training and have earned Breitling Specialist Certification, building deep knowledge of mechanical and automatic movements, brand heritage, storytelling, and consultative selling. Previously I supported top luxury houses at Louis Vuitton, delivering exceptional client service, CRM management, event coordination, and VIP support. I am passionate about design, Adobe Creative Suite, and applying product design thinking to elevate customer experiences and brand storytelling.…I am Maria Angelova, a design-minded luxury retail professional with a track record in premium watch brands and fashion accessories. I currently work as a Sales Specialist at Guilian Multi-Brand Watch Retailer in Sofia, Bulgaria, where I represent esteemed brands such as Omega, Zenith, Tudor, Breitling, Tag Heuer, Grand Seiko, Panerai, and Montblanc. I am certified in Tudor product training and have earned Breitling Specialist Certification, building deep knowledge of mechanical and automatic movements, brand heritage, storytelling, and consultative selling. Previously I supported top luxury houses at Louis Vuitton, delivering exceptional client service, CRM management, event coordination, and VIP support. I am passionate about design, Adobe Creative Suite, and applying product design thinking to elevate customer experiences and brand storytelling.

Available to hire

I am Maria Angelova, a design-minded luxury retail professional with a track record in premium watch brands and fashion accessories. I currently work as a Sales Specialist at Guilian Multi-Brand Watch Retailer in Sofia, Bulgaria, where I represent esteemed brands such as Omega, Zenith, Tudor, Breitling, Tag Heuer, Grand Seiko, Panerai, and Montblanc. I am certified in Tudor product training and have earned Breitling Specialist Certification, building deep knowledge of mechanical and automatic movements, brand heritage, storytelling, and consultative selling.

Previously I supported top luxury houses at Louis Vuitton, delivering exceptional client service, CRM management, event coordination, and VIP support. I am passionate about design, Adobe Creative Suite, and applying product design thinking to elevate customer experiences and brand storytelling.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Beginner

Beginner

Beginner

Beginner

Beginner

Work Experience

Customer Service Assistant at Louis Vuitton Harrods

December 31, 2023 - October 15, 2025

Assisted customers with inquiries and product-related issues, ensuring a seamless shopping experience. Worked with the stock team on deliveries, supported high-profile events and pop-up shops (including LV x Yayoi Kusama), and provided tailored service during peak periods.

Customer Service Specialist at Louis Vuitton Harrods

December 31, 2024 - October 15, 2025

Provided top-tier customer support, resolved issues, and maintained CRM records. Trained new team members, managed VIP and high-profile clients, and supported Watches & Jewelry teams with high-value products and repairs.

Sales Specialist at Guilian Multi-Brand Watch Retailer

January 1, 2025 - Present

Representing premium watch makers including Omega, Zenith, Tudor, Breitling, Tag Heuer, Grand Seiko, Panerai and Montblanc. Certified with Tudor product training and Breitling Specialist Certification. Developed extensive knowledge of mechanical and automatic movements, watch complications and movement components, brand heritage and storytelling, and high-value consultative selling. Supported boutique operations including stock counting, inventory control and visual merchandising rotations. Contributed to the execution of exclusive brand events with client outreach, invitations, hosting and post-event client engagement.

Care Service Expert at Louis Vuitton New Bond Street

January 1, 2023 - January 1, 2025

Provided top-tier customer support, resolving issues and ensuring satisfaction. Managed client accounts and maintained CRM records. Handled escalated concerns with professionalism and empathy. Trained new team members on the brand’s services and customer approach. Managed VIP and high-profile clients, ensuring exceptional customer service. Supported Watches and Jewelry team with high-value products and their repairs.

Care Service Intern at Louis Vuitton Harrods

January 1, 2022 - January 1, 2023

Assisted customers with inquiries and product-related issues, ensuring a seamless shopping experience. Worked closely with the stock team and supported deliveries as needed. Supported large-scale sales events and pop-up shops, with tailoring and elevated service during high-traffic periods.