Work Experience
Server at Silk
January 1, 2023 - PresentProvide exceptional service to high-profile guests in an upscale, formal nightlife lounge. Collaborate with the bar and kitchen team to deliver timely and accurate orders. Manage guest requests and resolve any issues with discretion and professionalism. Upsell premium beverages, wines, and special events, consistently exceeding sales targets. Ensure cleanliness and organization of the lounge area in accordance with company standards. Coordinate with event planners to host private parties and VIP events, ensuring a seamless guest experience.
Server/Hostess at P.S Kitchen
January 1, 2021 - January 1, 2023Delivered personalized service to a diverse clientele, building strong rapport with regular and VIP customers. Assisted in opening and closing duties, including setting up and breaking down event spaces and managing inventory. Provided feedback to management regarding customer trends and service improvements. Worked with security and management to ensure a safe and secure environment for all guests. Participated in staff training, helping new hires acclimate to the venue's standards and service protocols.
Education
Associate’s degree at Palm Beach State College
January 11, 2030 - January 1, 2025Qualifications
Industry Experience
Travel & Hospitality, Media & Entertainment
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