Hello! I’m Mazhar Ibrahim, an ERP and IT solution specialist based in Abu Dhabi. I design, customize, and deploy ERP and supply chain solutions that streamline processes, increase operational capacity, and help organizations control costs across energy, manufacturing, semi-government, and technology sectors. I excel at coordinating diverse stakeholders, vendors, and cross-functional teams, and I pride myself on clear technical documentation and turning complex requirements into practical, actionable plans. I lead IT solution rollouts from pre-implementation through go-live, map AS-IS to TO-BE processes, manage data migrations, and implement cloud or hybrid hosting strategies. I’m PMP and ITIL v4 certified, with strong governance and security focus, and I’m passionate about enabling teams and delivering measurable business value while maintaining high-quality service delivery.

Mazhar Ibrahim

Hello! I’m Mazhar Ibrahim, an ERP and IT solution specialist based in Abu Dhabi. I design, customize, and deploy ERP and supply chain solutions that streamline processes, increase operational capacity, and help organizations control costs across energy, manufacturing, semi-government, and technology sectors. I excel at coordinating diverse stakeholders, vendors, and cross-functional teams, and I pride myself on clear technical documentation and turning complex requirements into practical, actionable plans. I lead IT solution rollouts from pre-implementation through go-live, map AS-IS to TO-BE processes, manage data migrations, and implement cloud or hybrid hosting strategies. I’m PMP and ITIL v4 certified, with strong governance and security focus, and I’m passionate about enabling teams and delivering measurable business value while maintaining high-quality service delivery.

Available to hire

Hello! I’m Mazhar Ibrahim, an ERP and IT solution specialist based in Abu Dhabi. I design, customize, and deploy ERP and supply chain solutions that streamline processes, increase operational capacity, and help organizations control costs across energy, manufacturing, semi-government, and technology sectors. I excel at coordinating diverse stakeholders, vendors, and cross-functional teams, and I pride myself on clear technical documentation and turning complex requirements into practical, actionable plans.

I lead IT solution rollouts from pre-implementation through go-live, map AS-IS to TO-BE processes, manage data migrations, and implement cloud or hybrid hosting strategies. I’m PMP and ITIL v4 certified, with strong governance and security focus, and I’m passionate about enabling teams and delivering measurable business value while maintaining high-quality service delivery.

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Language

English
Fluent
Urdu
Fluent
Arabic
Advanced

Work Experience

ICT Solution Delivery at Era Solve Information Technology Solutions, LLC
January 1, 2016 - Present
Oversee enterprise IT solutions rollouts, engaging cross-functional teams and stakeholders to understand operational challenges, map business processes, and design functional specs; develop data conversion strategy from AS-IS to TO-BE; author SOPs and KPI frameworks; coordinate system roles, controls, and approvals; migrate self-service platform to Microsoft Cloud Storage; support ERP migrations (Epicor to Microsoft Dynamics 365 Business Central); integrate field service apps and third-party tools; deliver cloud-hosted retail supply chain solution and ecommerce platform; ensure customer satisfaction.
ICT Division Head at Al Masaood Oil & Gas
January 1, 2016 - October 14, 2025
Led ICT infrastructure strategy and operations across multiple regions; introduced MRP/asset management; implemented Oracle EBS modules (HR, GL, AR, AP, Payroll, etc.); built centralized data center, security policies, disaster recovery, and governance; managed a team of 8 network/software engineers; delivered integration across fleet maintenance and ERP systems.

Education

Master of Science in Information Technology at Preston Institute of Management Science and Technology (PIMSAT), Karachi, Pakistan
January 11, 2030 - October 14, 2025
Bachelor of Science in Computer Sciences at Preston Institute of Management Science and Technology (PIMSAT), Karachi, Pakistan
January 11, 2030 - October 14, 2025
Diploma in Relational Database Management Systems and Computer Applications at NCR Education Center, Karachi, Pakistan
January 11, 2030 - October 14, 2025
Diploma in Computer Languages at CAW Education Center, Faisalabad, Pakistan
January 11, 2030 - October 14, 2025
Master of Science, Information Technology - MS at Preston Institute of Management Science and Technology (PIMSAT), Karachi, Pakistan
January 11, 2030 - October 14, 2025
Bachelor of Science, Computer Sciences - BS at Preston Institute of Management Science and Technology (PIMSAT), Karachi, Pakistan
January 11, 2030 - October 14, 2025
Diploma, Relational Database Management Systems and Computer Applications at NCR Education Center, Karachi, Pakistan
January 11, 2030 - October 14, 2025

Qualifications

ISC2 - CC Cyber Security Certificate
January 11, 2030 - October 14, 2025
ITIL v4 Foundation Certificate
January 11, 2030 - October 14, 2025
PMP - Project Management Professional
June 1, 2008 - September 30, 2008
MS IT
February 1, 2001 - December 31, 2002
BS Computer Science
January 1, 1996 - April 1, 2001

Industry Experience

Energy & Utilities, Manufacturing, Government, Professional Services, Software & Internet