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I am a strategic QA leader with over 8 years of experience guiding quality strategies, building scalable test automation frameworks, and leading distributed QA teams across global projects. I have delivered end-to-end quality governance for complex web, mobile, and API-driven systems in travel, banking, and telecom domains, and I excel at translating business goals into measurable quality KPIs, ensuring release readiness, and driving continuous improvement. My technical focus spans TypeScript, Python, Java, Playwright, Selenium, and CI/CD-integrated test strategies. I thrive on collaborating with product and engineering stakeholders to shift quality left, reduce regression cycles, and improve software reliability and release velocity while maintaining a high standard of test coverage and cross-functional alignment.…I am a strategic QA leader with over 8 years of experience guiding quality strategies, building scalable test automation frameworks, and leading distributed QA teams across global projects. I have delivered end-to-end quality governance for complex web, mobile, and API-driven systems in travel, banking, and telecom domains, and I excel at translating business goals into measurable quality KPIs, ensuring release readiness, and driving continuous improvement. My technical focus spans TypeScript, Python, Java, Playwright, Selenium, and CI/CD-integrated test strategies. I thrive on collaborating with product and engineering stakeholders to shift quality left, reduce regression cycles, and improve software reliability and release velocity while maintaining a high standard of test coverage and cross-functional alignment.

Shoeb M.

QA Engineer, Full Stack Developer, Front-End Developer, +2

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I am a strategic QA leader with over 8 years of experience guiding quality strategies, building scalable test automation frameworks, and leading distributed QA teams across global projects. I have delivered end-to-end quality governance for complex web, mobile, and API-driven systems in travel, banking, and telecom domains, and I excel at translating business goals into measurable quality KPIs, ensuring release readiness, and driving continuous improvement. My technical focus spans TypeScript, Python, Java, Playwright, Selenium, and CI/CD-integrated test strategies. I thrive on collaborating with product and engineering stakeholders to shift quality left, reduce regression cycles, and improve software reliability and release velocity while maintaining a high standard of test coverage and cross-functional alignment.…I am a strategic QA leader with over 8 years of experience guiding quality strategies, building scalable test automation frameworks, and leading distributed QA teams across global projects. I have delivered end-to-end quality governance for complex web, mobile, and API-driven systems in travel, banking, and telecom domains, and I excel at translating business goals into measurable quality KPIs, ensuring release readiness, and driving continuous improvement. My technical focus spans TypeScript, Python, Java, Playwright, Selenium, and CI/CD-integrated test strategies. I thrive on collaborating with product and engineering stakeholders to shift quality left, reduce regression cycles, and improve software reliability and release velocity while maintaining a high standard of test coverage and cross-functional alignment.

Available to hire

I am a strategic QA leader with over 8 years of experience guiding quality strategies, building scalable test automation frameworks, and leading distributed QA teams across global projects. I have delivered end-to-end quality governance for complex web, mobile, and API-driven systems in travel, banking, and telecom domains, and I excel at translating business goals into measurable quality KPIs, ensuring release readiness, and driving continuous improvement.

My technical focus spans TypeScript, Python, Java, Playwright, Selenium, and CI/CD-integrated test strategies. I thrive on collaborating with product and engineering stakeholders to shift quality left, reduce regression cycles, and improve software reliability and release velocity while maintaining a high standard of test coverage and cross-functional alignment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Hindi

Advanced

Urdu

Advanced

Turkish

Advanced

Work Experience

QA Lead at Rioforge

July 1, 2023 - January 1, 2025

Verifying AI agent features and validating AI-based applications for EYQchat. Led the QA effort with development of test plans, test cases, and test scripts. Served as an individual contributor while managing a 3-person QA team. Performed manual and automated testing of AI agents and related applications. Built and maintained strong relationships with stakeholders and contributed to quality metrics and risk assessment.

Technical Lead at RoyalCyber

July 1, 2023 - January 1, 2025

Planned, constructed, and executed test scripts for online banking modules, payment systems, and onboarding processes. Led QA teams and developed/implemented test plans and scripts using Python and Java. Performed both manual and automated testing with tools like JIRA, Confluence, TestRail, Postman, and SOAP UI. Knowledgeable about industry domains including SIMAH, Tanfeeth, NAFAD, GOSI, SAUDI POST, Yakeen, SANAD, and Nather. Established and maintained strong stakeholder relationships.

Sr. Quality Assurance Analyst at TELUS International

July 1, 2022 - June 30, 2023

Verified modules for Charter Communications retail store and mobile support. Planned, constructed, and executed test scripts using GIT, Eclipse, Octane, and Python-Selenium. Coordinated with cross-functional teams and led a team of four testers. Regularly communicated updates to business/clients and prepared daily/weekly/status closure reports. Used domain knowledge to prepare test data for execution of test scripts.

Sr. Test Engineer at Coforge LTD

May 1, 2021 - July 31, 2022

Verified modules of the Emirates Airline Baggage Tracking System as part of the IATA End-to-End baggage program. Planned, constructed, and executed test scripts for test cases using Appium, Cypress, and Java. Used Jira, Git, Postman, TestRail, and Oracle PL/SQL. Collaborated with multiple teams and communicated impediments and updates effectively.

Associate QA Consultant at 360Logica

January 1, 2017 - January 1, 2021

Delivery across Dentsu Inc. projects including user Management app. Planned, constructed, and executed tests using Python and Selenium WebDriver; used Jira for bug reporting and Postman for API validation. Automated UI and API tests using Cypress, Cucumber, and Rest Assured; updated code in Git; performed manual testing and created detailed defect logs. Also involved in automation of web applications and APIs and ensuring continuous code updates in the repository.

Software Test Lead at Rioforge Pvt. Ltd.

October 1, 2024 - Present

Spearheaded end-to-end quality strategy for AI Agents Applications, defining test governance, coverage models, and release readiness criteria. Architected scalable automation frameworks using Python + Selenium and TypeScript + Playwright, reducing regression cycle time by 40%. Led a team of 4 QA engineers; established peer review protocols, test design standards, and knowledge-sharing rituals to elevate team maturity. Partnered with product and engineering stakeholders to translate business requirements into testable acceptance criteria and quality KPIs. Delivered executive-level quality reports, risk assessments, and go/no-go recommendations for production releases.

Technical Lead – QA at Royal Cyber

June 1, 2023 - July 31, 2024

Owned QA strategy for mobile and retail banking modules serving 2M+ users; ensured compliance with financial regulations and SDL best practices. Designed and implemented TypeScript-based automation suites (Playwright/Selenium) integrated into Jenkins CI/CD pipelines, achieving 95%+ test stability. Led end-to-end validation of integrations with national systems (SIMAH, NAFAD, GOSI, SAUDI POST), performing API contract testing and resilience validation. Mentored 6+ QA professionals on automation best practices, test data management, and shift-left quality approaches. Drove defect triage ceremonies with development and security teams, reducing critical bug leakage to production by 60%.

Senior Quality Assurance Analyst at TELUS International

July 1, 2022 - May 31, 2023

Validated customer-facing mobile and web modules for telecom services; authored test strategies covering functional, non-functional, and accessibility requirements. Developed reusable automation components in Python + Selenium and Appium, enabling 70% faster test script creation for new features. Collaborated with UX, DevOps, and business teams to embed quality gates into Agile delivery workflows. Produced detailed quality dashboards and release readiness reports for stakeholder review.

Senior Test Engineer at Coforge Ltd.

May 1, 2021 - July 31, 2022

Led QA for IATA-compliant Baggage Tracking System; designed test scenarios for real-time tracking, exception handling, and multi-carrier interoperability. Built TypeScript + Playwright and Java + Selenium automation frameworks for web and mobile platforms, improving cross-browser coverage by 50%. Defined regression test suites and quality gates for bi-weekly releases; reduced post-release defects by 35%. Contributed to test architecture reviews and advocated for testability improvements in early design phases.

Software Test Engineer at Xavient

June 1, 2017 - May 31, 2021

Automated UI and API testing for 100+ web applications using Selenium, and Rest Assured; maintained frameworks in Git with modular design patterns. Executed performance and load testing with JMeter for transaction-critical banking modules (SSO, fund transfers). Championing shift-left practices: participated in requirement grooming, provided testability feedback, and co-authored BDD scenarios with product owners. Recognized for defect prevention initiatives that reduced UAT cycle time by 25%.