Experienced Social and Community Manager with a proven track record building engaged audiences through creative content across social platforms. Skilled in community engagement, social strategy, and video production to strengthen brand identity and create genuine connections. Worked both in agencies and on the brand side, bringing a unique perspective. Owns organic social, with experience creating content for paid social in-house and via influencer partnerships.

MADISON COUPLAND

Experienced Social and Community Manager with a proven track record building engaged audiences through creative content across social platforms. Skilled in community engagement, social strategy, and video production to strengthen brand identity and create genuine connections. Worked both in agencies and on the brand side, bringing a unique perspective. Owns organic social, with experience creating content for paid social in-house and via influencer partnerships.

Available to hire

Experienced Social and Community Manager with a proven track record building engaged audiences through creative content across social platforms. Skilled in community engagement, social strategy, and video production to strengthen brand identity and create genuine connections.

Worked both in agencies and on the brand side, bringing a unique perspective. Owns organic social, with experience creating content for paid social in-house and via influencer partnerships.

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Work Experience

Social Media Manager / Social Media Strategist
May 31, 2025 - May 31, 2025
In-house social media and video role focused on social strategy, community management, and content production. Produced and managed video content and supported community activations. Also contributed to influencer and brand partnership activity and on-camera presentations.
Creative Executive at Jungle Creations
January 1, 2024 - January 1, 2025
Oversaw end-to-end content creation for a large health and beauty retailer. Responsible for social strategy, influencer partnerships, creative production, and cross-platform scheduling. Presented content on camera and supported creative development from planning through delivery.
Beauty Business Owner / Freelancer at Freelance
January 1, 2020 - January 1, 2023
Managed appointment booking systems, handled client treatments, and led the business’s social media accounts. Supported client communications and customer-facing operations alongside content/social management.
Catering Manager (Event Management) / Event & Customer Service at Lurardo’s
January 1, 2014 - January 1, 2024
Provided event management and catering services including customer service, team management, and social media support for the business.

Education

BA (Hons) Acting for Stage and Media at University of West London
January 1, 2010 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Healthcare, Consumer Goods, Professional Services, Education