Hi, I'm MD Abdur Rahman, an operations and customer service professional with international experience in South Korea and Bangladesh. I excel in coordinating workflows, supporting efficient operations, and delivering high-quality customer support across multiple channels. I communicate clearly in English, adapt to multicultural teams, and thrive in fast-paced environments where problem solving and data-driven decision making matter. I'm passionate about helping teams maintain service quality and business efficiency.

MD Abdur Rahman

Hi, I'm MD Abdur Rahman, an operations and customer service professional with international experience in South Korea and Bangladesh. I excel in coordinating workflows, supporting efficient operations, and delivering high-quality customer support across multiple channels. I communicate clearly in English, adapt to multicultural teams, and thrive in fast-paced environments where problem solving and data-driven decision making matter. I'm passionate about helping teams maintain service quality and business efficiency.

Available to hire

Hi, I’m MD Abdur Rahman, an operations and customer service professional with international experience in South Korea and Bangladesh. I excel in coordinating workflows, supporting efficient operations, and delivering high-quality customer support across multiple channels.

I communicate clearly in English, adapt to multicultural teams, and thrive in fast-paced environments where problem solving and data-driven decision making matter. I’m passionate about helping teams maintain service quality and business efficiency.

See more

Language

Bengali
Fluent
English
Advanced

Work Experience

Customer Service Executive at Khadiza Dry Food Service & ShortlyBuy.com
April 1, 2026 - Present
Handle customer inquiries and provide support across multiple communication channels. Coordinate order processing, delivery follow-up, and issue resolution. Maintain customer satisfaction through timely service and accurate documentation. Support daily operations and management coordination.
Digital Marketing Intern/Trainee at Creative IT Institute
January 1, 2026 - March 1, 2026
Analyzed customer engagement and campaign performance data. Assisted in reporting, communication, and workflow coordination. Applied digital marketing and data-driven decision-making principles.
Assistant Manager –Operations at Dongjin Industry
August 1, 2022 - August 1, 2024
Managed operational workflows and coordinated team activities. Prepared reports and supported administrative decision-making. Resolved operational issues to improve efficiency and productivity.
Product Packager at Sam-il Mozaik
May 1, 2021 - May 1, 2022
Managed packaging, labeling, and order preparation processes. Coordinated with production and dispatch teams to ensure timely fulfillment.

Education

MBA at Andong National University
January 11, 2030 - June 3, 2026
BBA at Stamford University Bangladesh
January 11, 2030 - June 3, 2026

Qualifications

NSDA Level 3
January 11, 2030 - June 3, 2026
Competent in Digital Marketing (NSDA)
January 11, 2030 - June 3, 2026
Professional Digital Marketing Program
January 11, 2030 - June 3, 2026

Industry Experience

Retail, Professional Services, Education, Manufacturing, Media & Entertainment