Megan R. Browning
I’m Megan Browning, an instructional design and learning professional who blends research, performance thinking, and clear, learner-friendly training materials to help teams and customers succeed.
About
I’m Megan Browning, an instructional design and learning professional who blends research, performance thinking, and clear, learner-friendly training materials to help teams and customers succeed. Across roles in customer enablement, onboarding, and support training, I’ve built and improved learning experiences in many formats, partnering closely with product, marketing, operations, and subject-matter experts.
I also bring a strong design foundation from my graphic design background, including creating polished visual assets and training content that’s both engaging and practical. From leading instructional design teams to developing role-based learning ecosystems, I focus on identifying needs early, designing the right level of knowledge, and continually iterating based on feedback and outcomes.
- 12 years' experience
- Joined September 2026
Industry experience
- Education
- Professional Services
- Energy & Utilities
- Software & Internet
More experts in Chico, United States
Work experience· 10 roles
Managed a team of designers and developers to re-imagine LearnUp’s training platform and content using evidence-based research and industry standards. Met with Fortune 500 clients to determine gaps in new-hire performance, then wrote and developed concise, engaging online training to meet client needs.
Designed and developed sales enablement and customer-facing product training for Handshake. Developed training materials to support an ERP implementation and internal HR onboarding for a client of Ignite Consulting, partnering with stakeholders to translate workflows into practical learning resources.
Owned Zendesk Support training by partnering with product and marketing teams to learn the product landscape. Analyzed business needs to determine which knowledge level was critical for customers to adopt and thrive in Zendesk products. Created courses in multiple formats and worked closely with trainers and operations to implement, maintain, and continuously improve offerings using research and customer feedback.
Education· 11
Certifications and awards
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