Digital Communication and Project Management Specialist with proven experience in Switzerland (Sephora Geneva) and internationally. Expert in website development (WordPress/Elementor), SEO, multimedia content, and digital reporting. Creative, organized, and adaptable, with a strong drive to enhance brand visibility and support business growth.…

Mélanie Chapuis

Digital Communication and Project Management Specialist with proven experience in Switzerland (Sephora Geneva) and internationally. Expert in website development (WordPress/Elementor), SEO, multimedia content, and digital reporting. Creative, organized, and adaptable, with a strong drive to enhance brand visibility and support business growth.…

Available to hire

Digital Communication and Project Management Specialist with proven experience in Switzerland (Sephora Geneva) and internationally. Expert in website development (WordPress/Elementor), SEO, multimedia content, and digital reporting. Creative, organized, and adaptable, with a strong drive to enhance brand visibility and support business growth.

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Skills

Experience Level

Language

French
Fluent
English
Advanced
Spanish; Castilian
Intermediate

Work Experience

Travel Instagram Account Manager at Self-employed / Personal Projects
July 1, 2025 - September 26, 2025
Defined editorial strategy for travel-focused Instagram content; produced multimedia content (photos, videos, storytelling); managed community and built partnerships with hotels and restaurants; developed cross-functional skills including budgeting and intercultural communication.
Founder & Manager at M&J Agency
October 1, 2024 - Present
Founded and manages M&J Agency; leads marketing, communications, brand development, and e-commerce initiatives; coordinates in-store promotions, events, and partnerships; oversees content creation, social media campaigns, and reporting; drives business growth and brand visibility.
Sales Advisor at Sephora – Manor, Geneva
March 1, 2023 - September 26, 2025
Provided personalized beauty advice, contributed to sales targets, managed in-store promotions and merchandising, and supported client relationships.
Sales Advisor at SEPHORA – MANOR
March 1, 2023 - September 26, 2025
Provided product recommendations and customer service in a premium retail environment; supported in-store promotions and product launches; contributed to sales targets and customer experience.
Communication Officer at SNCF Gares & Connexions
September 1, 2022 - September 26, 2025
Internship focusing on communications tasks; managed channels including Facebook, Workplace, internal websites; contributed to social media campaigns, internal communications, and reporting.
Communication Officer at SNCF Gares & Connexions
September 1, 2022 - September 26, 2025
Managed internal and external communications; coordinated campaigns and events; created content and supported cross-functional teams; maintained stakeholder relationships and brand messaging.

Education

Master's in Project Management at Collège de Paris - Sup St Joseph
January 1, 2020 - January 1, 2022
Bachelor's in Sales, Commerce & Marketing at CNAM - Sup St Joseph
January 1, 2019 - January 1, 2020
WordPress Website Creation Course at Course on creating and managing a WordPress website
July 1, 2024 - September 1, 2024
Master's in Project Management – Communication & Marketing at Collège de Paris - Sup St Joseph
January 1, 2020 - January 1, 2022
Bachelor’s in Sales, Commerce & Marketing at CNAM - Sup St Joseph
January 1, 2019 - January 1, 2020
WordPress Website Creation at Senza Formation
July 1, 2024 - September 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Travel & Hospitality, Professional Services, Software & Internet

Skills

Experience Level

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