I am a 25-year-old, curious and attentive person with a passion for travel and exploring different parts of the world. My studies and work experiences abroad have shaped my international outlook and I’m eager to grow my skills in the tourism and language sectors. I enjoy creating positive experiences for others, I’m organized, reliable, and motivated to learn new competencies in an international context. I create media contents for my mom's agency: Sharm Tour Operator Francesca. I would be glad to show you some of my contents to prove I'm qualified for this job! In addition, I have hospitality and sales experience, along with language teaching, and I’m open to opportunities that expand my professional horizon abroad.

Melisa Galli

I am a 25-year-old, curious and attentive person with a passion for travel and exploring different parts of the world. My studies and work experiences abroad have shaped my international outlook and I’m eager to grow my skills in the tourism and language sectors. I enjoy creating positive experiences for others, I’m organized, reliable, and motivated to learn new competencies in an international context. I create media contents for my mom's agency: Sharm Tour Operator Francesca. I would be glad to show you some of my contents to prove I'm qualified for this job! In addition, I have hospitality and sales experience, along with language teaching, and I’m open to opportunities that expand my professional horizon abroad.

Available to hire

I am a 25-year-old, curious and attentive person with a passion for travel and exploring different parts of the world.
My studies and work experiences abroad have shaped my international outlook and I’m eager to grow my skills in the tourism and language sectors.
I enjoy creating positive experiences for others, I’m organized, reliable, and motivated to learn new competencies in an international context.
I create media contents for my mom’s agency: Sharm Tour Operator Francesca. I would be glad to show you some of my contents to prove I’m qualified for this job!
In addition, I have hospitality and sales experience, along with language teaching, and I’m open to opportunities that expand my professional horizon abroad.

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Language

Italian
Fluent
Spanish; Castilian
Advanced
English
Advanced
French
Advanced

Work Experience

Receptionist at Eurostars Torre Sevilla, Spain
June 1, 2023 - September 30, 2023
Greet guests, manage check-in/check-out, handle reservations via phone and email, coordinate with departments, resolve guest issues, and maintain high service standards in a luxury hospitality context.
Receptionist at Eurostars Torre Sevilla, Spain
June 1, 2024 - September 30, 2024
Continue delivering professional front-desk service, manage guest inquiries, reservations, and ensure smooth operations across departments during an international hotel environment.
Sales Assistant at Milan Duty Free, Milan Malpensa Airport
January 1, 2025 - March 31, 2025
Assist customers, operate cash registers, stock shelves, display products in an organized manner, and maintain store cleanliness and order to ensure a positive shopping experience.

Education

Liceo Linguistico at Liceo Linguistico Marie Curie, Tradate
September 1, 2014 - June 30, 2019
Laurea Triennale in Finanza e Turismo at Universidad de Sevilla, Seville, Spain
September 1, 2019 - June 30, 2022
Erasmus+ Exchange at Università di Tolone / Université de Toulon, Tolone, France
September 1, 2021 - June 30, 2022

Qualifications

IELTS Certificate (English)
January 11, 2030 - December 9, 2025
DELE Certificate (Spanish)
January 11, 2030 - December 9, 2025
IELTS Certificate (English)
January 11, 2030 - December 9, 2025
DELE Certificate (Spanish)
January 11, 2030 - December 9, 2025

Industry Experience

Travel & Hospitality, Education, Professional Services