I am a Public Relations & Corporate Communications professional with 10+ years of experience leading strategic communications, executive messaging, social media, and event-based storytelling within nonprofit, community, and mission-driven organizations. With a strong track record in project management, I excel at crafting clear, inclusive, and compelling messaging that resonates with diverse stakeholders and donors. I am a collaborative communicator with a focus on equity-centered practices, youth and community engagement, and social listening to inform program design, performance evaluation, and continuous improvement. My approach centers on a unified, one-voice strategy that aligns strategy, storytelling, and execution to elevate organizational credibility and impact.

Melissa Nyamushanya

I am a Public Relations & Corporate Communications professional with 10+ years of experience leading strategic communications, executive messaging, social media, and event-based storytelling within nonprofit, community, and mission-driven organizations. With a strong track record in project management, I excel at crafting clear, inclusive, and compelling messaging that resonates with diverse stakeholders and donors. I am a collaborative communicator with a focus on equity-centered practices, youth and community engagement, and social listening to inform program design, performance evaluation, and continuous improvement. My approach centers on a unified, one-voice strategy that aligns strategy, storytelling, and execution to elevate organizational credibility and impact.

Available to hire

I am a Public Relations & Corporate Communications professional with 10+ years of experience leading strategic communications, executive messaging, social media, and event-based storytelling within nonprofit, community, and mission-driven organizations.

With a strong track record in project management, I excel at crafting clear, inclusive, and compelling messaging that resonates with diverse stakeholders and donors. I am a collaborative communicator with a focus on equity-centered practices, youth and community engagement, and social listening to inform program design, performance evaluation, and continuous improvement. My approach centers on a unified, one-voice strategy that aligns strategy, storytelling, and execution to elevate organizational credibility and impact.

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Language

English
Fluent

Work Experience

Social Media / Event Organizer at TNG Community Services – The Trustee Hub
September 1, 2022 - July 31, 2025
Public-facing representative attending community events, stakeholder meetings, and sector convenings on behalf of The Neighbourhood Group (TNG) Community Services. Led virtual and in-person capacity-building workshops for 60+ organizations, coaching on communications, reporting, evaluation, and strategic planning to strengthen communications, event delivery, and organizational capacity. Directed communications for City of Toronto SafeTO: Violence Prevention Symposium (three-day conference with 100+ attendees daily). Planned and delivered a five-week virtual Impact Roots Program with United Way. Collaborated on cross-sector initiatives, including the Branded Youth Entrepreneurship Conference with partners such as Access Alliance, Tridel, Business In The Streets, Neighbourhood Arts Network, BBPA, and Toronto Arts Foundation. Wrote grant applications and led grant-writing workshops to boost funding readiness. Ensured internal and external communications maintained a unified 'one voice' ap
Community Engagement Coordinator at TNG Community Services
June 1, 2022 - September 30, 2022
Organized and executed strategic community engagement, workshops, and events for newcomer women, youth, and children. Elevated stakeholder relationships with community members, institutions, and organizations for program promotion, client referrals, and settlement services. Maintained communication through email, newsletters, phone calls, and social media. Contributed to impact reports and participated in the development of programs and projects.
Case Manager at Cedar Heights Residential Living
April 1, 2021 - June 30, 2022
Provided case management and client support services to residents, coordinating resources to promote well-being and housing stability.
Lending Specialist at Bank of Montreal
April 1, 2019 - March 31, 2020
Advised clients on loan products, assessed creditworthiness, processed applications, and maintained client relationships.
Outreach Worker at Dr. Roz’s Healing Place
June 1, 2017 - September 30, 2019
Engaged with community members, connected clients to resources, and conducted outreach to support mental health and housing stability.
Team Lead at Saje Natural Wellness
July 1, 2016 - August 31, 2018
Managed team operations, supported sales, and led training to improve customer experience and store performance.
Project Manager at Brock University Textbooks for Change
September 1, 2014 - April 1, 2016
Led projects to collect and route textbooks for charitable donation, coordinating volunteers and partner organizations.
Vice President / Co-Founder at Brock Fashion HQ
September 1, 2012 - April 1, 2016
Co-founded student fashion initiative; led events, partnerships, and operations to promote student engagement and fashion advocacy.

Education

Graduate Certificate in Public Relations & Corporate Communications at Seneca Polytechnic, Ontario
January 1, 2026 - February 20, 2026
Bachelor of Arts in Sociology (Criminology) - Honours at Brock University, Ontario
January 1, 2012 - January 1, 2016

Qualifications

CPI, CPR and First Aid certified
January 11, 2030 - February 20, 2026

Industry Experience

Non-Profit Organization, Media & Entertainment, Professional Services, Education, Government