I'm Mel, a Hertfordshire-based hair stylist and influencer with a passion for travel, fashion and beauty content. I thrive on social media and content creation, and I bring a polished, customer-focused approach to every brand engagement. I've worked across retail and brand partnerships, creating authentic content for Instagram and TikTok, developing in-store experiences, and leading visual merchandising to elevate brand narratives.

I'm Mel, a Hertfordshire-based hair stylist and influencer with a passion for travel, fashion and beauty content. I thrive on social media and content creation, and I bring a polished, customer-focused approach to every brand engagement. I've worked across retail and brand partnerships, creating authentic content for Instagram and TikTok, developing in-store experiences, and leading visual merchandising to elevate brand narratives.

Available to hire

I’m Mel, a Hertfordshire-based hair stylist and influencer with a passion for travel, fashion and beauty content. I thrive on social media and content creation, and I bring a polished, customer-focused approach to every brand engagement.

I’ve worked across retail and brand partnerships, creating authentic content for Instagram and TikTok, developing in-store experiences, and leading visual merchandising to elevate brand narratives.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Italian
Fluent

Work Experience

Store Leader at River Island
June 21, 2026 - Present
Content Creation & Brands Partnership at Instagram & Tiktok
January 1, 2023 - Present
Creating fashion & beauty content for brands such as Wild,Rose&Caramel, Oyo Skincare, Botanical, etc
Customer Experience at John Lewis
April 6, 2022 - Present
Addressing enquiries and complaints with first-contact resolution. Showcasing strong decision-making skills and tackling complex problems. Actively seeking opportunities to exceed customer expectations
Store Leader at River Island
May 1, 2021 - March 30, 2022
Overseeing the implementation of visual merchandising strategies to boost sales and enhance foot traffic. Guiding the team through exemplary leadership to set benchmarks for exceptional customer service

Education

NVQ Level 2 Hairdressing at Engim S. Paolo (Rome,Italy)
September 1, 2007 - June 9, 2009
Diploma Hairdressing at Engim S. Paolo, Rome, Italy
January 1, 2012 - January 1, 2013
Influencer Program (Certificate HE in Business and Management) at The Open University
January 1, 2023 - January 1, 2023
Certificate HE in Business and Management at The Open University
January 1, 2026 - July 31, 2022

Qualifications

Cert HE in Business and Management (B100-U101) + Influencer Program (4 weeks)
January 1, 2023 - January 1, 2023
Influencer Program Certificate HE in Business and Management (Open University)
January 1, 2023 - January 1, 2023

Industry Experience

Retail, Media & Entertainment, Professional Services, Education, Software & Internet