Hi, I’m Menna Hashem, a results-driven marketer and content creator with extensive experience in marketing, content creation, UGC coordination, social media management, and client-facing roles. I excel at producing engaging content, coordinating campaigns, and driving brand growth while leveraging strong customer service and outreach skills. I thrive in collaborative, fast-paced environments and am known for attention to detail, quick learning, adaptability, and consistently delivering high-quality outputs across diverse marketing, content, customer service, and coordination projects.

Menna Ibrahim Hashem

Hi, I’m Menna Hashem, a results-driven marketer and content creator with extensive experience in marketing, content creation, UGC coordination, social media management, and client-facing roles. I excel at producing engaging content, coordinating campaigns, and driving brand growth while leveraging strong customer service and outreach skills. I thrive in collaborative, fast-paced environments and am known for attention to detail, quick learning, adaptability, and consistently delivering high-quality outputs across diverse marketing, content, customer service, and coordination projects.

Available to hire

Hi, I’m Menna Hashem, a results-driven marketer and content creator with extensive experience in marketing, content creation, UGC coordination, social media management, and client-facing roles. I excel at producing engaging content, coordinating campaigns, and driving brand growth while leveraging strong customer service and outreach skills.

I thrive in collaborative, fast-paced environments and am known for attention to detail, quick learning, adaptability, and consistently delivering high-quality outputs across diverse marketing, content, customer service, and coordination projects.

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Language

Arabic
Fluent
English
Advanced
Korean
Advanced

Work Experience

Customer Service Representative at Orange Egypt
September 1, 2023 - March 31, 2024
Handled phone-based communications with business clients, resolved service issues efficiently, delivered accurate information, and maintained a highly professional customer experience. Stayed within tight timelines and ensured quality outputs.
Content & Client Account Executive at Mayo Media
March 1, 2024 - June 30, 2024
Delivered engaging ad scripts and video text, optimized content workflows, improved client satisfaction, and coordinated with internal teams to ensure smooth delivery. Managed end-to-end communications, client onboarding, and post-sales support.
Digital Marketing & Content Specialist at Araby.Pro Network
July 1, 2024 - May 31, 2025
Created and managed multi-platform content while supporting UGC production workflows, campaign execution, and client coordination. Wrote and edited scripts, social media captions, landing pages, and product descriptions; directed creators; organized shoots; ensured smooth delivery across content tasks; supported growth.

Education

Bachelor's Degree in Marketing at Cairo University – Faculty of Business
January 1, 2018 - January 1, 2022
Digital Marketing Diploma at Yanfaa Digital Marketing
January 1, 2024 - December 31, 2024
Almentor Content Writing Certificate at Almentor
January 1, 2024 - December 31, 2024

Qualifications

SEO Course
January 1, 2024 - December 31, 2024
Fundamentals of Copywriting
January 1, 2024 - December 31, 2024
SEO Course
January 1, 2024 - April 4, 2026
Fundamentals of Copywriting
January 1, 2024 - April 4, 2026
Almentor Content Writing Certificate
January 1, 2024 - April 4, 2026
ISO Tele Sales Training Program
January 1, 2021 - April 4, 2026

Industry Experience

Media & Entertainment, Professional Services, Education