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Hi there! I’m Meryll Valladolid, an online seller and social media manager who built and grew an e-commerce business from the ground up during the COVID-19 pandemic. I handled customer inquiries, order processing, product information, and overall online store operations, communicating clearly across chat and email channels to keep customers happy. I also managed social media content, branding, and basic marketing tasks to drive sales and create a cohesive customer experience. In the coming years, I aim to deepen my skills in digital support, online business operations, and marketing, while contributing to a team that values creativity, empathy, and data-driven decision-making. I believe AI should assist people and enhance productivity, not replace human judgment and creativity.…Hi there! I’m Meryll Valladolid, an online seller and social media manager who built and grew an e-commerce business from the ground up during the COVID-19 pandemic. I handled customer inquiries, order processing, product information, and overall online store operations, communicating clearly across chat and email channels to keep customers happy. I also managed social media content, branding, and basic marketing tasks to drive sales and create a cohesive customer experience. In the coming years, I aim to deepen my skills in digital support, online business operations, and marketing, while contributing to a team that values creativity, empathy, and data-driven decision-making. I believe AI should assist people and enhance productivity, not replace human judgment and creativity.

Meryll Valladolid

Social Media Manager, Content Creator, Content Designer, +4

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Hi there! I’m Meryll Valladolid, an online seller and social media manager who built and grew an e-commerce business from the ground up during the COVID-19 pandemic. I handled customer inquiries, order processing, product information, and overall online store operations, communicating clearly across chat and email channels to keep customers happy. I also managed social media content, branding, and basic marketing tasks to drive sales and create a cohesive customer experience. In the coming years, I aim to deepen my skills in digital support, online business operations, and marketing, while contributing to a team that values creativity, empathy, and data-driven decision-making. I believe AI should assist people and enhance productivity, not replace human judgment and creativity.…Hi there! I’m Meryll Valladolid, an online seller and social media manager who built and grew an e-commerce business from the ground up during the COVID-19 pandemic. I handled customer inquiries, order processing, product information, and overall online store operations, communicating clearly across chat and email channels to keep customers happy. I also managed social media content, branding, and basic marketing tasks to drive sales and create a cohesive customer experience. In the coming years, I aim to deepen my skills in digital support, online business operations, and marketing, while contributing to a team that values creativity, empathy, and data-driven decision-making. I believe AI should assist people and enhance productivity, not replace human judgment and creativity.

Available to hire

Hi there! I’m Meryll Valladolid, an online seller and social media manager who built and grew an e-commerce business from the ground up during the COVID-19 pandemic. I handled customer inquiries, order processing, product information, and overall online store operations, communicating clearly across chat and email channels to keep customers happy. I also managed social media content, branding, and basic marketing tasks to drive sales and create a cohesive customer experience.

In the coming years, I aim to deepen my skills in digital support, online business operations, and marketing, while contributing to a team that values creativity, empathy, and data-driven decision-making. I believe AI should assist people and enhance productivity, not replace human judgment and creativity.

Skills

Branding

Facebook Ads

Experience Level

Branding

Expert

Facebook Ads

Intermediate

Language

English

Advanced

Work Experience

Online Seller / Social Media Manager / Admin at Ely’s Japanese Goods

January 1, 2023 - January 1, 2025

Chat and email support across Shopee, Lazada, Facebook, and Instagram; handling complaints, refunds, and returns; order and customer data management; inventory monitoring and stock updates; price updating and promo management; managed website design, content, and SEO; branding and logo design; created and scheduled social media posts; tracked sales and maintained organized digital records; developed multitasking and client communications skills.

Online Seller / Social Media Manager / Admin at Elly's Japanese Goods

January 1, 2023 - January 1, 2025

Chat and email support for Shopee, Lazada, Facebook, and Instagram; handling complaints, refunds, and returns; order and customer data management; inventory monitoring and stock updates; price updating and promo management; created and scheduled social media posts to promote products; tracked sales; maintained organized digital records; daily online interactions to resolve inquiries promptly and maintain positive customer relationships.