I'm a Creative Director with 20 years experience in Brand Development & Management, Graphic Design, Marketing Communication, Retail Strategy, and Behavioral Science Design. I lead dynamic multidisciplinary teams while creating unforgettable moments that resonate at retail (...or earlier in the path-to-purchase), I also have a strong track record in strategically developing Identities, Styleguides, Brand Refreshes, GTM Campaigns, Retail Comm Touchpoints, and Marcom Copy that converts while creating extraordinary experiences for some of the world's most recognizable brands. I get it, stories are better told visually aren't they: _Website not available. Sign in: https://www.twine.net/signup_

mflotner

I'm a Creative Director with 20 years experience in Brand Development & Management, Graphic Design, Marketing Communication, Retail Strategy, and Behavioral Science Design. I lead dynamic multidisciplinary teams while creating unforgettable moments that resonate at retail (...or earlier in the path-to-purchase), I also have a strong track record in strategically developing Identities, Styleguides, Brand Refreshes, GTM Campaigns, Retail Comm Touchpoints, and Marcom Copy that converts while creating extraordinary experiences for some of the world's most recognizable brands. I get it, stories are better told visually aren't they: _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

I’m a Creative Director with 20 years experience in Brand Development & Management, Graphic Design, Marketing Communication, Retail Strategy, and Behavioral Science Design.

I lead dynamic multidisciplinary teams while creating unforgettable moments that resonate at retail (…or earlier in the path-to-purchase), I also have a strong track record in strategically developing Identities, Styleguides, Brand Refreshes, GTM Campaigns, Retail Comm Touchpoints, and Marcom Copy that converts while creating extraordinary experiences for some of the world’s most recognizable brands.

I get it, stories are better told visually aren’t they: Website not available. Sign in: https://www.twine.net/signup

See more

Language

English
Fluent

Work Experience

Creative Director // Brand + Retail + Behavior Specialist at BEworks: Behavioral Science Consultancy
March 1, 2025 - Present
Creative Director / Behavioral Designer focusing on applying behavioral science to business and policy challenges; partnering with Behavioral Science and Psychology PhDs to translate academic insights into action and drive global projects.
Creative Director // Brand + Retail + Behavior Specialist at Blake Jarrett & Company
October 31, 2024 - October 1, 2025
Led Samsung Experience Store retainer YOY growth from $0 in 2018 to $1,108,000; created go-to-market campaigns and omnichannel events; consolidated Key Visual, Copywriting and Print portions of SES campaign development; oversaw planning, development, and installation of Samsung Experience Stores across Canada; managed cross-functional teams and vendor relationships.
Senior Graphic Designer / Brand Manager at LG&P In-Store Agency - Toronto Office
December 31, 2013 - October 1, 2025
Built in-store design capabilities; led the strategy and execution of in-store communications; supported Samsung Experience Stores across Canada for six years; managed budgets and calendars to optimize retail marketing programs.
Creative Director // Brand + Retail + Behavior Specialist at Bowring / Benix / Bombay & Co - B&C Group
November 30, 2008 - October 1, 2025
Produced external communication, in-store POS, and product packaging for three home decor brands; managed photo studio; supervised Junior Graphic Designers.
CPG Packaging Designer / Production Artist at Design Innovations
August 31, 2003 - October 1, 2025
Created composite packaging images and artwork for European chocolate packaging; produced packaging mockups and artwork.
Freelance Consultant - Branding / Strategy / Design / Marketing at Facet Design
August 1, 2003 - Present
Provided branding, strategy, and design services for diverse clients; built and maintained client relationships and led multiple concurrent design projects.
Creative Director // Brand + Retail + Behavior Specialist at Facet Design
August 1, 2003 - Present
Lead dynamic multidisciplinary teams to create brand and retail experiences, guiding strategy, design, and production across client engagements. Manage studio P&L, timelines, and vendor partnerships to deliver cohesive, consumer-focused programs.
Creative Director at Bowring / Benix / Bombay & Co - B&C Group
November 1, 2008 - October 1, 2025
Produced all external communication, in-store POS, and product packaging for three home decor brands; managed photo studio and supervised Junior Graphic Designers; collaborated with cross-functional teams to deliver integrated brand experiences.
CPG Packaging Designer / Production Artist at Design Innovations
August 1, 2003 - October 1, 2025
Created packaging art, produced composites, and supported production; developed design assets for consumer products and contributed to branding initiatives.
Senior Graphic Designer / Brand Manager at LG&P In-Store Agency - Toronto Office
March 1, 2025 - Present
Led brand and in-store design initiatives; coordinated with vendors and internal teams to deliver signage, POP materials, and store graphics across projects.
Freelance Designer / Brand Consultant at Facet Design
August 1, 2003 - Present
Freelance consultant providing branding, strategy, design, and marketing services.
Creative Director at Bowring / Benix / Bombay & Co - B&C Group
November 1, 2008 - October 1, 2025
Creative Director overseeing brand, retail, and packaging design; led client engagements and vendor collaborations.
Senior Graphic Designer / Brand Manager at LG&P In-Store Agency - Toronto Office
December 1, 2013 - October 1, 2025
Senior graphic designer and brand manager; managed design teams across multiple locations and collaborated with third-party agencies.
Creative Director / Brand + Retail + Behavior Specialist at Blake Jarrett & Company
October 1, 2024 - October 1, 2025
Led strategy, planning, development, production, and installation of Samsung Experience Stores across Canada; grew SES budget; drove immersive, multi-brand retail initiatives.
Creative Director / Behavioral Designer at BEworks: Behavioral Science Consultancy
March 1, 2025 - Present
Creative director and behavioral designer applying behavioral science to business challenges; partnered with PhDs and contributed to global projects including public interventions and digital transformations.

Education

Graphic Design Diploma at George Brown College - School of Design
January 1, 2000 - December 31, 2000
New Media Design Certificate at Centennial College - Bell Centre for Creative Communications
September 1, 2001 - April 1, 2004
Graphic Design Diploma at George Brown College - School of Design
January 1, 2000 - December 1, 2000
New Media Design Certificate at Centennial College - Bell Centre for Creative Communications
September 1, 2001 - April 1, 2004
Graphic Design Diploma at George Brown College - School of Design
September 1, 2001 - April 1, 2004
New Media Design Certificate at Centennial College - Bell Centre for Creative Communications
January 1, 2000 - December 1, 2000

Qualifications

Nestlé Partner Excellence Award Honourable Mention
January 1, 2010 - October 1, 2025
Ed Marra Marketing Award of Excellence
January 1, 2009 - October 1, 2025
Best of Show – Thesis Exhibit
January 1, 2004 - October 1, 2025
Graphic Design Diploma
September 1, 2001 - April 1, 2004
New Media Design Certificate
January 1, 2000 - December 1, 2000

Industry Experience

Retail, Media & Entertainment, Consumer Goods, Professional Services, Software & Internet, Other