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I’m passionate about leveraging data and technology to build impactful customer experiences and scalable marketing solutions, particularly in fast-paced, innovation-driven environments. With experience in marketing and user experience, I bring a unique blend of creativity, technical insight, and operational precision.…

Marian Golla

Digital Marketer, Project Manager, Content Strategist, +6

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I’m passionate about leveraging data and technology to build impactful customer experiences and scalable marketing solutions, particularly in fast-paced, innovation-driven environments. With experience in marketing and user experience, I bring a unique blend of creativity, technical insight, and operational precision.…

Available to hire

I’m passionate about leveraging data and technology to build impactful customer experiences and scalable marketing solutions, particularly in fast-paced, innovation-driven environments. With experience in marketing and user experience, I bring a unique blend of creativity, technical insight, and operational precision.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Research Project Coordinator at TransPerfect

June 1, 2025 - Present

Contribute to full-cycle coordination of a three-phase research study, moderating 120+ participant sessions and managing equipment setup and on-site logistics to ensure flawless execution and maintain data integrity across all phases. Analyze session outputs and system logs; implement quality control measures that reduce error rates to 0% and ensure 100% adherence to research protocols.

Digital Marketing Assistant at Blue Mountain Investment Management LLC

February 1, 2025 - Present

Track and optimize campaign performance using Google Analytics and Meta Business Suite, improving paid ad efficiency and increasing lead conversions by 40%. Document campaign performance insights by comparing ad formats, messaging, and targeting; identified high-performing variables that guided future strategy and improved ROI.

Member Services Representative at YMCA

May 1, 2025 - July 29, 2025

Managed day-to-day operations of 500+ member accounts, handling enrollment, updating personal details, and resolving membership-related issues while ensuring data integrity within Salesforce. Boosted retention by initiating personalized outreach to lapsed users, identifying at-risk accounts through Salesforce analytics, and driving a 20% reduction in churn.

Customer Marketing Intern at RipeMetrics

March 1, 2025 - July 29, 2025

Contributed to SaaS marketing strategies targeting client acquisition and engagement; created SEO-optimized blog content on customer engagement and industry topics, driving an increase in organic traffic and strengthening brand authority within the tech sector. Collaborated in the design and deployment of a dynamic Shopify demo store, effectively demonstrating RipeMetrics’ capabilities to investors and enhancing the company’s fundraising and stakeholder engagement efforts.

Administrative Assistant at Alterations Center

October 1, 2024 - July 29, 2025

Oversaw key administrative tasks, handled client communication, service tracking, and inventory for 100+ weekly customers; maintained 98% accuracy in service processing and fulfillment. Developed and executed CRM strategies to maintain detailed customer records, track service histories, and enhance customer engagement, ultimately optimizing marketing efforts and improving customer relationships.

SDSU Connects Peer Coach at San Diego State University

January 1, 2023 - July 29, 2025

Supported 800+ students with account navigation, financial aid questions, and university system usage; resolved 90% of cases independently through email, phone, and text. Launched and led campus-wide outreach campaigns, analyzing engagement metrics to refine messaging and boost student interaction with university resources by 25%.

Client Services Representative at Blue Mountain Investment Management LLC

December 1, 2025 - Present

Support financial and administrative operations by maintaining accurate records, assisting with data entry, and preparing internal documentation to support reporting and compliance needs.

Contract Project Coordinator at TransPerfect

June 1, 2025 - August 1, 2025

Contributed to full-cycle coordination of a three-phase research study, moderated 120+ participant sessions, and managed equipment setup and on-site logistics to ensure flawless execution and maintained data integrity across all phases. Analyzed session outputs and system logs; implemented quality control measures that reduced error rates and ensured 100% adherence to research protocols.

Member Services Representative at YMCA

November 1, 2024 - May 1, 2025

Customer Marketing Intern at RipeMetrics

October 1, 2024 - March 1, 2025

Administrative Assistant at Alterations Center

October 1, 2017 - October 1, 2024

Oversaw key administrative tasks, handled client communication, service tracking, and inventory for customers; maintained accuracy in service processing and fulfillment. Developed and executed CRM strategies to maintain detailed customer records, track service histories, and enhance customer engagement, ultimately optimizing marketing efforts and improving customer relationships.

SDSU Connects Peer Coach at San Diego State University

March 1, 2022 - January 1, 2023

Supported 800+ students with account navigation, financial aid questions, and university system usage; resolved 90% of cases independently through email, phone, and text. Launched and led campus-wide outreach campaigns, analyzing engagement metrics to refine messaging, and boosted student interaction with university resources.