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I'm Michaella Dancel, a resolute third-year Digital Media student at Royal Holloway, University of London, with a strong interest in pursuing a career in digital marketing. I enjoy digital content creation and data analytics, and I’ve gained practical experience as a media volunteer and in customer service, where effective communication and organisational skills helped deliver positive client experiences. I’m excited to secure a role in the marketing industry to further develop my skills, gain hands-on experience, and collaborate with a dynamic team on campaigns that connect with audiences and drive results.…I'm Michaella Dancel, a resolute third-year Digital Media student at Royal Holloway, University of London, with a strong interest in pursuing a career in digital marketing. I enjoy digital content creation and data analytics, and I’ve gained practical experience as a media volunteer and in customer service, where effective communication and organisational skills helped deliver positive client experiences. I’m excited to secure a role in the marketing industry to further develop my skills, gain hands-on experience, and collaborate with a dynamic team on campaigns that connect with audiences and drive results.

Michaella Dancel

Video Editor, Assistant Editor, Content Creator, +6

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I'm Michaella Dancel, a resolute third-year Digital Media student at Royal Holloway, University of London, with a strong interest in pursuing a career in digital marketing. I enjoy digital content creation and data analytics, and I’ve gained practical experience as a media volunteer and in customer service, where effective communication and organisational skills helped deliver positive client experiences. I’m excited to secure a role in the marketing industry to further develop my skills, gain hands-on experience, and collaborate with a dynamic team on campaigns that connect with audiences and drive results.…I'm Michaella Dancel, a resolute third-year Digital Media student at Royal Holloway, University of London, with a strong interest in pursuing a career in digital marketing. I enjoy digital content creation and data analytics, and I’ve gained practical experience as a media volunteer and in customer service, where effective communication and organisational skills helped deliver positive client experiences. I’m excited to secure a role in the marketing industry to further develop my skills, gain hands-on experience, and collaborate with a dynamic team on campaigns that connect with audiences and drive results.

Available to hire

I’m Michaella Dancel, a resolute third-year Digital Media student at Royal Holloway, University of London, with a strong interest in pursuing a career in digital marketing. I enjoy digital content creation and data analytics, and I’ve gained practical experience as a media volunteer and in customer service, where effective communication and organisational skills helped deliver positive client experiences.

I’m excited to secure a role in the marketing industry to further develop my skills, gain hands-on experience, and collaborate with a dynamic team on campaigns that connect with audiences and drive results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Service Representative at Domino's

April 1, 2025 - Present

Greet customers in-person and over the phone, taking orders and ensuring a positive customer experience. Actively listened to customer concerns and resolved issues effectively. Communicated with the kitchen and delivery team to ensure orders were accurate and delivered on time. Stepped in on makeline during busy shifts to assist with food preparation and improve team efficiency.

Virtual Program Content Branding & Design at Forage Academy

October 1, 2025 - Present

Developed creative content on sustainability using Canva and analysed brand values to align with target audiences. Used Procreate to design a customisable tote bag concept and prepared marketing collateral to support its launch. Researched influencer partnerships and created a social media campaign strategy.

Virtual Program Marketing & Communication at NSW Government

September 1, 2025 - Present

Participated in a virtual marketing & communications program at NSW Government. Created a communication plan for an advertising campaign on drink driving. Wrote a newsletter for team staff at an agency.

Customer Service Representative at Dominos

April 1, 2025 - Present

Greet customers in-person and over the phone, taking orders and ensuring a positive customer experience. Actively listened to customer concerns and resolved issues effectively. Communicated with the kitchen and delivery team to ensure orders were accurate and delivered on time. Stepped in on makeline during busy shifts to help with food preparation and improve team efficiency.