I’m a freelance Design Lead & Digital Strategist with 20+ years of experience in design. My focus is always on the end-user, with strong commercial drive and the digital acumen to improve conversion. I love using techniques like persuasive and behavior design. When a concept feels right, I create prototypes to validate multiple hypothesis with real users. I create innovative media concepts and strategies for independent and global companies to give their end-users the ultimate connective brand experience. I’m fascinated by minimizing the gap between the digital and the real world. My international client portfolio includes eBay, Sonos, Soundcloud, Philips, Adidas, Heineken, KLM – Air France, Staples, ING, Rabobank, and ABN AMRO. I have also worked with, and for, agencies like Jungle Minds, Fabrique, M2Mobi, Boomerang Create, Born05, and Informaat. I’m interested in Design Language Systems, Health, Sustainability, the Internet of Things (IoT), and Unique personalized and segmented User Experiences. I work with every design tool available and methodologies such as Agile, Lean, Scrum, and even waterfall. I’m also an expert with communication and planning tools like Trello, Asana, Slack, and most Atlassian products.

Michel de Meere

I’m a freelance Design Lead & Digital Strategist with 20+ years of experience in design. My focus is always on the end-user, with strong commercial drive and the digital acumen to improve conversion. I love using techniques like persuasive and behavior design. When a concept feels right, I create prototypes to validate multiple hypothesis with real users. I create innovative media concepts and strategies for independent and global companies to give their end-users the ultimate connective brand experience. I’m fascinated by minimizing the gap between the digital and the real world. My international client portfolio includes eBay, Sonos, Soundcloud, Philips, Adidas, Heineken, KLM – Air France, Staples, ING, Rabobank, and ABN AMRO. I have also worked with, and for, agencies like Jungle Minds, Fabrique, M2Mobi, Boomerang Create, Born05, and Informaat. I’m interested in Design Language Systems, Health, Sustainability, the Internet of Things (IoT), and Unique personalized and segmented User Experiences. I work with every design tool available and methodologies such as Agile, Lean, Scrum, and even waterfall. I’m also an expert with communication and planning tools like Trello, Asana, Slack, and most Atlassian products.

Available to hire

I’m a freelance
Design Lead
& Digital Strategist
with 20+ years of experience in design.
My focus is always on the end-user, with strong commercial drive and the digital acumen to improve conversion. I love using techniques like persuasive and behavior design. When a concept feels right, I create prototypes to validate multiple hypothesis with real users.
I create innovative media concepts and strategies for independent and global companies to give their end-users the ultimate connective brand experience. I’m fascinated by minimizing the gap between the digital and the real world.
My international client portfolio includes eBay, Sonos, Soundcloud, Philips, Adidas, Heineken, KLM – Air France, Staples, ING, Rabobank, and ABN AMRO. I have also worked with, and for, agencies like Jungle Minds, Fabrique, M2Mobi, Boomerang Create, Born05, and Informaat.
I’m interested in Design Language Systems, Health, Sustainability, the Internet of Things (IoT), and Unique personalized and segmented User Experiences. I work with every design tool available and methodologies such as Agile, Lean, Scrum, and even waterfall. I’m also an expert with communication and planning tools like Trello, Asana, Slack, and most Atlassian products.

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Experience Level

Expert

Language

Dutch
Fluent
English
Fluent

Work Experience

Chief Awesomeness Officer at I Love Interaction Design
January 1, 2013 - Present
Leading design strategy, setting up design teams, building design systems, and guiding digital transformations for brands including eBay, Sonos, Philips, Adidas, Heineken, KLM - Air France, Rabobank, ABN AMRO, ING, Nationale-Nederlanden, KVK, Staples, D-reizen, Swapfiets, Carglass, Zoover/Weeronline, EVBox.
Service Designer Freelance at KVK
October 1, 2025 - Present
Designed improved experiences for entrepreneurs with start-up and termination processes; collaborated with Belastingdienst, municipalities, Logius and RVO to streamline cross-organizational processes and deliver a unified government experience.
Lead Design Freelance at Brenntag
January 1, 2014 - January 1, 2024
Developed B2B e-commerce platforms with focus on Track and Trace; established a design system with dynamic prototypes; mapped order-to-delivery; launched the design team and improved cross-disciplinary collaboration.
Lead Design Freelance at Heineken
January 1, 2014 - January 1, 2024
Improved existing E-commerce B2B platforms; built internal design team and design community; improved collaboration between design and development across multiple regions.
Lead Design Freelance at Swapfiets
January 1, 2014 - January 1, 2024
Coached the design team; developed strategy for design within the company; supported team balance and effectiveness.
Lead Design Freelance at Nationale-Nederlanden
January 1, 2014 - January 1, 2024
Concepts and strategies for pensions; worked on employer, broker and participant portals; active in establishing a Design System.
Lead Design Freelance at Zoover / Weeronline
January 1, 2014 - January 1, 2024
Strategy, future concepts, production, and a sustainable design language system; led a team; research, visual and interaction design.
Cooperative Lead at inSided
January 1, 2012 - December 1, 2015
Led Front-end and UX team; capacity planning; introduced design system; improved team efficiency; worked on customer communities.
UX Lead / Team Builder at D-rt Group B.V.
January 1, 2014 - January 1, 2024
Built a UX team; designed concepts for VakantieXperts.nl and D-reizen.nl.
Graduation Supervisor CMD at Hogeschool van Amsterdam
February 1, 2021 - September 1, 2023
Coached and guided four students with their final project; advised on research, design thinking and product design.
Senior Design/ Consultant Freelance at Grandvision
January 1, 2013 - January 1, 2024
Optimized and improved the customer journey focused on product detail pages, prescription pages, and the configurator; built the design system.
Design/ Consultant Freelance at Various
August 1, 2012 - December 1, 2015
Freelance engagements across Adidas, EVBox, Heineken, ABN-AMRO, Emark, Seqwood, ING, RTV Noord-Holland, Hostnet, Service2Media and more; UX and e-commerce outcomes.
Senior / Freelance at Carglass
January 1, 2013 - January 1, 2024
Optimized and improved customer journey for the bookings funnel; conducted A/B tests and qualitative research in service centers; enhanced appointment and damage assessment features.
Senior / Freelance at Air France / KLM
January 1, 2013 - January 1, 2024
Supported aftersales process for KLM.com and Airfrance.com; revamped landing pages, 'my trips', 'my profile', notifications and mobile experiences.
Senior / Freelance at Rabobank
January 1, 2013 - January 1, 2024
Online web experience of the banking app; design and consultancy.
Senior / Freelance at Philips
January 1, 2013 - January 1, 2024
R&D project in the Philips Health program for stress awareness; research and development.
Board Member - Treasurer at IxDA Nederland
January 1, 2021 - December 1, 2023
Took over organizational setup, KvK/UBO registration, banking, sponsorships and partnerships; governance and fundraising.

Education

MA: Interaction Design at University of Portsmouth via HKU
January 1, 2007 - January 1, 2008
Minor: Communication Science at University of Amsterdam (UVA)
January 1, 2006 - January 1, 2007
Minor: Computer Arts and Visual Effects at University of the Arts Utrecht (HKU)
January 1, 2006 - January 1, 2007
Bachelor: Interaction Design at University of the Arts Utrecht (HKU)
January 1, 2004 - January 1, 2007
Graphic Design at Graphic Lyceum Utrecht
January 1, 1999 - January 1, 2000

Qualifications

Driver's license A
January 11, 2030 - February 26, 2026
Driver's license B
January 11, 2030 - February 26, 2026
Driver's license T
January 11, 2030 - February 26, 2026
C oC number 71404503
January 11, 2030 - February 26, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Travel & Hospitality, Financial Services, Healthcare, Manufacturing, Retail, Government, Other