I am an analytical product designer with 3+ years steering the end-to-end product lifecycle for enterprise SaaS applications, data-dense web systems, and complex user-centered digital ecosystems. Specialized in HCI methodologies— converting quantitative analyses and intricate information architecture into scalable design components that bridge user intent and front-end engineering execution.

Michelle Chen

I am an analytical product designer with 3+ years steering the end-to-end product lifecycle for enterprise SaaS applications, data-dense web systems, and complex user-centered digital ecosystems. Specialized in HCI methodologies— converting quantitative analyses and intricate information architecture into scalable design components that bridge user intent and front-end engineering execution.

Available to hire

I am an analytical product designer with 3+ years steering the end-to-end product lifecycle for enterprise SaaS applications, data-dense web systems, and complex user-centered digital ecosystems.

Specialized in HCI methodologies— converting quantitative analyses and intricate information architecture into scalable design components that bridge user intent and front-end engineering execution.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent
Chinese
Fluent
Japanese
Beginner

Work Experience

UX/UI Designer at Vis Lab, Arizona State University, Tempe, AZ
June 1, 2025 - May 1, 2026
Architected a scalable digital ecosystem across 5+ multi-tenant Drupal web applications; engineered a modular component library balancing departmental branding autonomy within institutional design standards. Spearheaded end-to-end product design for an Ed Tech water platform; translated complex environmental data models into accessible, interactive user interfaces. Formulated user research frameworks—moderated usability engineering tests and heuristic evaluation with academic stakeholders — to validate iterative feature improvements.
UI Designer at Vis Lab, Arizona State University
June 1, 2025 - May 1, 2026
Designed mockups and storyboards for 3+ web applications in Figma— visual design and interaction design aligned to design patterns and accessibility standards. Built reusable component libraries with typography tokens and prototyping specs to ensure brand coherence across deliverables. Collaborated with developers on precise design handoff, redlines, and QA to ensure pixel-accurate implementation.
UI/UX Designer at M-think Technology, Taiwan
October 1, 2023 - September 1, 2024
Engineering data-driven optimization frameworks synthesizing quantitative user data and qualitative feedback, yielding a 15% improvement in core task success rate.
UI Designer at M-Think Technology
October 1, 2023 - September 30, 2024
Owned the visual UI layer across all products — prototyping in Figma, specifying interactions, and delivering dev-ready assets.
UI Designer & Frontend Developer at Toastmasters International (Taiwan)
March 1, 2023 - September 30, 2023
Redesigned the organization’s visual identity and UI in Figma; implemented HTML/CSS; reduced bounce rate by 20%.
Product Designer at Independent Design Client Projects, Taiwan
May 1, 2022 - February 1, 2023
Research, wireframing, hi-fi prototyping, and production delivery for client e-commerce and web applications; drove a 35% increase in user inquiries.
UI Designer at Self-employed (Freelance)
May 1, 2022 - February 1, 2023
Designed and built full visual UI for two client websites end-to-end — boosting client inquiries by 35%.

Education

Master of Science in User Experience / Human-Computer Interaction at Arizona State University
January 11, 2030 - May 1, 2026
Bachelor of Arts in Cultural Heritage Conservation at National Yunlin University of Science & Technology
January 11, 2030 - February 1, 2021
Master of Science in User Experience / Human-Computer Interaction at Arizona State University, Tempe, AZ
January 11, 2030 - May 1, 2026
Bachelor of Arts in Cultural Heritage Conservation at National Yunlin University of Science & Technology, Taiwan
January 11, 2030 - February 1, 2021

Qualifications

Spark Challenge Skill Badge: UX Design
January 1, 2025 - June 12, 2026
Foundations of UX Design (Google/Coursera)
January 1, 2024 - June 12, 2026
Responsive Web Design Certification (freeCodeCamp)
January 1, 2022 - June 12, 2026
IRB – Social and Behavioral Research (Group 2) – CITI Program
January 1, 2026 - June 12, 2026

Industry Experience

Software & Internet, Education, Professional Services, Media & Entertainment, Other