Hi there! I’m Michelle Ngo, a UW Seattle student pursuing a Bachelor of Science in Information Systems with a focus on Data Science and UX Design. I’m passionate about turning research insights into intuitive digital experiences and collaborating across disciplines to ship meaningful products. I’m currently on track to graduate in mid-2026 and have been recognized on the Dean’s List through Spring 2025. I’ve contributed to AI and UX-focused projects, including an AI MOVE Fellowship with Handshake AI and a user research internship at the Seattle Convention Center. I enjoy designing with accessibility in mind, conducting user research, and iterating quickly with cross-functional teams to deliver polished, user-centered solutions.

Michelle Ngo

Hi there! I’m Michelle Ngo, a UW Seattle student pursuing a Bachelor of Science in Information Systems with a focus on Data Science and UX Design. I’m passionate about turning research insights into intuitive digital experiences and collaborating across disciplines to ship meaningful products. I’m currently on track to graduate in mid-2026 and have been recognized on the Dean’s List through Spring 2025. I’ve contributed to AI and UX-focused projects, including an AI MOVE Fellowship with Handshake AI and a user research internship at the Seattle Convention Center. I enjoy designing with accessibility in mind, conducting user research, and iterating quickly with cross-functional teams to deliver polished, user-centered solutions.

Available to hire

Hi there! I’m Michelle Ngo, a UW Seattle student pursuing a Bachelor of Science in Information Systems with a focus on Data Science and UX Design. I’m passionate about turning research insights into intuitive digital experiences and collaborating across disciplines to ship meaningful products. I’m currently on track to graduate in mid-2026 and have been recognized on the Dean’s List through Spring 2025.

I’ve contributed to AI and UX-focused projects, including an AI MOVE Fellowship with Handshake AI and a user research internship at the Seattle Convention Center. I enjoy designing with accessibility in mind, conducting user research, and iterating quickly with cross-functional teams to deliver polished, user-centered solutions.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

AI MOVE Fellow at Handshake AI
October 1, 2025 - Present
Develop and evaluate domain-specific prompts to assess LLM performance in educational contexts, analyzing outputs for accuracy, clarity, and depth. Collaborate with cross-functional teams to refine AI systems through iterative testing and data-driven insights.
Informa Don Services Intern at Seattle Convention Center
June 1, 2025 - August 1, 2025
Conducted user research across 7+ departments through 20+ staff interviews to identify workflow pain points and design opportunities for digital process improvements. Evaluated 10+ software tools through comparative analysis, providing data-driven recommendations that streamlined organizational processes.
User Tester at Beyond 12
June 1, 2024 - August 1, 2024
Reduced app navigation issues by 15% by conducting user testing for Beyond 12’s mobile app, providing actionable feedback that improved usability. Collaborated with a cross-functional team of developers and product managers to enhance user experience and prioritize product improvements.

Education

Bachelor of Science in Information Systems at University of Washington – Seattle
January 11, 2030 - June 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Software & Internet, Professional Services, Media & Entertainment