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Hi, I’m Michelle You, a Bachelor of Commerce student at Queen’s University with a passion for marketing, content creation, and student leadership. I thrive in collaborative environments where ideas turn into engaging campaigns and measurable outcomes. My experience ranges from campus roles like Q.Clean and Queen’s Prediction Markets to frontline customer service at Yogen Fruz. I love turning data and feedback into actionable improvements, and I’m always eager to learn and contribute to teams that balance creativity with impact.…Hi, I’m Michelle You, a Bachelor of Commerce student at Queen’s University with a passion for marketing, content creation, and student leadership. I thrive in collaborative environments where ideas turn into engaging campaigns and measurable outcomes. My experience ranges from campus roles like Q.Clean and Queen’s Prediction Markets to frontline customer service at Yogen Fruz. I love turning data and feedback into actionable improvements, and I’m always eager to learn and contribute to teams that balance creativity with impact.

Michelle You

Content Creator, Social Media Manager, Video Editor, +2

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Hi, I’m Michelle You, a Bachelor of Commerce student at Queen’s University with a passion for marketing, content creation, and student leadership. I thrive in collaborative environments where ideas turn into engaging campaigns and measurable outcomes. My experience ranges from campus roles like Q.Clean and Queen’s Prediction Markets to frontline customer service at Yogen Fruz. I love turning data and feedback into actionable improvements, and I’m always eager to learn and contribute to teams that balance creativity with impact.…Hi, I’m Michelle You, a Bachelor of Commerce student at Queen’s University with a passion for marketing, content creation, and student leadership. I thrive in collaborative environments where ideas turn into engaging campaigns and measurable outcomes. My experience ranges from campus roles like Q.Clean and Queen’s Prediction Markets to frontline customer service at Yogen Fruz. I love turning data and feedback into actionable improvements, and I’m always eager to learn and contribute to teams that balance creativity with impact.

Available to hire

Hi, I’m Michelle You, a Bachelor of Commerce student at Queen’s University with a passion for marketing, content creation, and student leadership. I thrive in collaborative environments where ideas turn into engaging campaigns and measurable outcomes.

My experience ranges from campus roles like Q.Clean and Queen’s Prediction Markets to frontline customer service at Yogen Fruz. I love turning data and feedback into actionable improvements, and I’m always eager to learn and contribute to teams that balance creativity with impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

French

Advanced

Work Experience

Food and Beverage Server at Yogen Fruz

January 1, 2023 - January 1, 2025

Delivered exceptional customer service to 100+ customers per shift in a high-volume environment; handled POS transactions and end-of-day cash reconciliation with no discrepancies; maintained strict hygiene and safety standards to support consistent store performance.

First Year Representative at Q.Clean

January 1, 2025 - Present

Represented a student-run, non-profit dry-cleaning service at Queen’s University; delivered in-class presentations to cohorts of 80+ to promote services, pricing, and social impact; supported weekly drop-offs, pickups, and customer communications to ensure smooth service execution.

Events Coordinator at Queen’s Prediction Markets

January 1, 2026 - Present

Led marketing and events strategy for a student-run finance education club; managed relationships with external partners and sponsors to support event programming; contributed to a flexible, engagement-oriented model aligned with live market events to drive attendance.