Available to hire
Hi there! I’m Carlos Reyes, a versatile professional with hands-on experience testing games, coordinating training programs, and supporting fast-paced Amazon operations. I enjoy turning feedback into actionable improvements and collaborating with developers to keep projects moving smoothly.
Beyond the day-to-day, I thrive on learning new tools and expanding my skill set—from programming basics to design and video editing—always bringing a gamer’s perspective and a collaborative mindset to the table.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Korean
Beginner
English
Fluent
Work Experience
Game Tester (Freelance) at Good Gamer Group
September 1, 2025 - PresentTest unreleased games, articulate questions, and provide meaningful, constructive feedback based on gamer preferences. Collaborate with developers to identify issues and suggest improvements.
Learning Year Over Year Ambassador at Amazon Sortation Center LG B5
September 1, 2022 - October 1, 2024Collaborated with Learning Trainers to onboard, train, and mentor groups of 20+ entry-level associates; audited and retrained training programs to improve performance; provided clear policy and process guidance to foster understanding.
Amazon Associate at Amazon
February 1, 2022 - October 1, 2024Supported Process Assistants to ensure smooth operations on the Amazon Robotics floor; trained in Trailer Dock and Release (TDR) processes for employee safety; resolved defects and managed inventory to protect customer privacy and maximize efficiency.
Amnesty Floor Monitor at Amnesty
August 1, 2022 - October 1, 2022Certified in ARU FAST and UP; collaborated with cross-functional teams to ensure smooth package flow on the AR floor; managed ~1000 Robotics Drives to enhance productivity.
Barista at ShareTea Redlands
January 1, 2021 - June 1, 2022Memorized 40+ drink recipes with extensive customization; trained and audited new employees; managed inventory and organized team events to foster a positive work environment.
Office Assistant at Tarbell, Realtors
October 1, 2017 - July 1, 2018Maintained customer relations by greeting clients and following up; organized and updated client files; conducted property history research and prepared listings for professional presentation.
Education
Bachelor of Science (B.S.) - Computer Science at Western Governors University
January 11, 2030 - January 1, 2025Qualifications
Amazon Robotics University (ARU) FAST Certification
August 1, 2022 - January 26, 2026Universal Procedures (UP) Certification
August 1, 2022 - January 26, 2026CIW Site Development Associate
January 11, 2030 - January 26, 2026ITIL 4 Foundation
January 11, 2030 - January 26, 2026CompTIA Project+ Certification - Project Management
January 11, 2030 - January 26, 2026Industry Experience
Gaming, Software & Internet, Retail, Media & Entertainment, Education
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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