I'm Mikaela Brown, a Client Success & Creative Community Engagement Specialist with a background in psychology and film. I understand how people think, feel, and decide, and I use that insight to move them intentionally. That fusion powers every client relationship I’ve built, every campaign I’ve launched, and every community I’ve walked into with purpose. I don’t just manage accounts—I invest in them. On the creative side, I bring a storyteller’s instinct to everything I touch: crafting messages that resonate, building brand voice that feels human, and producing content across social media, video, and live events that builds genuine community rather than simply filling a feed. I’m driven by the belief that the quality of relationships determines the outcome, and I’ve seen that belief translate into measurable results across health care, outreach, and nonprofit contexts. I’d be excited to bring my whole self to your team and join your mission.

Mikaela Brown

I'm Mikaela Brown, a Client Success & Creative Community Engagement Specialist with a background in psychology and film. I understand how people think, feel, and decide, and I use that insight to move them intentionally. That fusion powers every client relationship I’ve built, every campaign I’ve launched, and every community I’ve walked into with purpose. I don’t just manage accounts—I invest in them. On the creative side, I bring a storyteller’s instinct to everything I touch: crafting messages that resonate, building brand voice that feels human, and producing content across social media, video, and live events that builds genuine community rather than simply filling a feed. I’m driven by the belief that the quality of relationships determines the outcome, and I’ve seen that belief translate into measurable results across health care, outreach, and nonprofit contexts. I’d be excited to bring my whole self to your team and join your mission.

Available to hire

I’m Mikaela Brown, a Client Success & Creative Community Engagement Specialist with a background in psychology and film. I understand how people think, feel, and decide, and I use that insight to move them intentionally. That fusion powers every client relationship I’ve built, every campaign I’ve launched, and every community I’ve walked into with purpose.

I don’t just manage accounts—I invest in them. On the creative side, I bring a storyteller’s instinct to everything I touch: crafting messages that resonate, building brand voice that feels human, and producing content across social media, video, and live events that builds genuine community rather than simply filling a feed. I’m driven by the belief that the quality of relationships determines the outcome, and I’ve seen that belief translate into measurable results across health care, outreach, and nonprofit contexts. I’d be excited to bring my whole self to your team and join your mission.

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Language

Spanish; Castilian
Advanced
Korean
Advanced

Work Experience

Business Development Manager at Comfort Keepers
January 1, 2025 - December 31, 2026
Built and sustained a referral network of 60+ health care professionals; grew inbound referral volume by 30%; managed 100+ active referral relationships; coordinated outreach at health fairs and with hospitals and community partners; navigated funding programs to remove access barriers.
Client Success & Creative Community Engagement Specialist at KnowledgeCity, LLC
January 1, 2023 - December 31, 2024
Delivered client success and creative community engagement initiatives for SaaS platform; led cross-channel campaigns, developed audience insights, and contributed to UX research and analytics; exceeded KPI targets and supported 175+ active accounts concurrently.
Senior Sales Associate — Community & Resident Relations at McKinley Companies
January 1, 2021 - December 31, 2022
Produced video content across 5 properties; increased resident engagement by 35%; strengthened brand loyalty; achieved 100% close rate through relationship-building.
Account Executive / Digital Marketer at Blue Bear Digital
January 1, 2020 - December 31, 2021
Supported B2B marketing initiatives; directed digital campaigns and client outreach; contributed to content strategy and client communications (remote).
Associate Account Executive / Marketing — Content Strategy at Modev, Inc
January 1, 2020 - December 31, 2022
Managed 200+ client accounts; led cross-channel content and media campaigns; developed user personas and journey maps; produced audience research reports; improved ROI by approximately 22% across managed accounts.

Education

Bachelor of Arts at Wayne State University
January 11, 2030 - June 22, 2026

Qualifications

AI-900
January 11, 2030 - June 22, 2026
Azure AI
January 11, 2030 - June 22, 2026
MS-900
January 11, 2030 - June 22, 2026
HubSpot Social Media Marketing II
January 11, 2030 - June 22, 2026
HubSpot Inbound Sales
January 11, 2030 - June 22, 2026
Google UX Design
January 11, 2030 - June 22, 2026
First Aid / CPR / BLS
January 11, 2030 - June 22, 2026

Industry Experience

Healthcare, Non-Profit Organization, Education, Media & Entertainment, Professional Services