Hospice Volunteer Program Operations Director at Luminis Health Gilchrist Life Care Institute

Independently managed operational systems, workflows, documentation, tracking, and volunteer engagement for a multi-county healthcare program. Built onboarding and performance-tracking processes and coordinated with clinical teams, social workers, and leadership. Used Better Impact and custom Excel dashboards to monitor volunteer hours, assignments, outcomes, and audit readiness.

Blood Donor Volunteer Program Operations Lead at Luminis Health

Designed automated communication workflows and weekly email campaigns that doubled donor participation within the first month. Developed multi-channel communication plans, tracking systems, and monthly reports analyzing participation, demographics, and campaign results.

Operations Support Systems Manager at Annapolis Yach t Sales

Developed internal systems supporting sales operations, inventory flow, customer coordination, and cross-departmental workflow efficiency.

Account Operations Manager at LED Lighting Inc.

Managed client relationships, cross-functional account operations, and customer support. Registered and certified products with EPA and UL and oversaw three Wix websites.

Wellness Program Facilitator at Health Fitness

Delivered structured health education on nutrition, movement, and lifestyle change for CareFirst BlueCross BlueShield members across more than 20 work sites. Managed participant engagement and attendance, session coordination, and program reporting.

Founder, UGC Creator and Certified Health Coach at Impeccable Wellness

Creates authentic short-form video assets for wellness, lifestyle, beauty, fashion, home, kitchen, fitness, and healthy aging brands serving women 40+. Produces product reviews, demonstrations, educational videos, lifestyle content, brand storytelling, and paid social ad creative. Manages the complete content workflow including research, concept development, scripting, filming, editing, captions, and delivery. Translates product features and health information into clear, consumer-friendly content to support trust and purchase decisions. Shares recommendations through Amazon, Walmart, social media, affiliate partnerships, and owned digital channels. Builds content around the needs, concerns, and buying behavior of Gen X and women 40+ consumers.