I am Muaaz Naeem, a seasoned QA professional with a Master’s degree in Computer Science and 10+ years in software test automation, quality engineering, and DevOps. I design robust automation frameworks for REST APIs, Web and Mobile UI, and cloud-based ecosystems (AWS, GCP, Azure), focusing on reducing manual effort, speeding up release cycles, and delivering reliable software at scale. Currently, I lead QA at Optimy AI, coordinating onshore and offshore teams, shaping QA strategy, and driving AI-powered workflows to accelerate root-cause analysis, test creation, and production validation. I’m passionate about translating complex engineering challenges into maintainable quality solutions and mentoring teams to elevate QA maturity across backend APIs, CRM integrations, data pipelines, and front-end applications.

Muaaz Naeem

I am Muaaz Naeem, a seasoned QA professional with a Master’s degree in Computer Science and 10+ years in software test automation, quality engineering, and DevOps. I design robust automation frameworks for REST APIs, Web and Mobile UI, and cloud-based ecosystems (AWS, GCP, Azure), focusing on reducing manual effort, speeding up release cycles, and delivering reliable software at scale. Currently, I lead QA at Optimy AI, coordinating onshore and offshore teams, shaping QA strategy, and driving AI-powered workflows to accelerate root-cause analysis, test creation, and production validation. I’m passionate about translating complex engineering challenges into maintainable quality solutions and mentoring teams to elevate QA maturity across backend APIs, CRM integrations, data pipelines, and front-end applications.

Available to hire

I am Muaaz Naeem, a seasoned QA professional with a Master’s degree in Computer Science and 10+ years in software test automation, quality engineering, and DevOps. I design robust automation frameworks for REST APIs, Web and Mobile UI, and cloud-based ecosystems (AWS, GCP, Azure), focusing on reducing manual effort, speeding up release cycles, and delivering reliable software at scale.

Currently, I lead QA at Optimy AI, coordinating onshore and offshore teams, shaping QA strategy, and driving AI-powered workflows to accelerate root-cause analysis, test creation, and production validation. I’m passionate about translating complex engineering challenges into maintainable quality solutions and mentoring teams to elevate QA maturity across backend APIs, CRM integrations, data pipelines, and front-end applications.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent
Urdu
Intermediate
Panjabi, Punjabi
Intermediate

Work Experience

QA Manager / Lead SDET at Optimy AI
January 1, 2026 - Present
Built the QA function from the ground up, defined processes, tooling, and workflows in a zero-prior QA environment. Led distributed QA teams across onshore/offshore locations, established onboarding frameworks and handoff protocols, and implemented AI-assisted QA workflows using Claude Code to streamline root-cause analysis, test generation, documentation, and verification. Created end-to-end QA pipelines with gated release checks, and established a data-driven approach to defect investigation and remediation.
Senior Software Test Automation Engineer at Equifax, Canada
January 1, 2023 - January 1, 2026
Led enterprise-grade test automation across API and backend services, introduced AI-assisted QA workflows, built end-to-end test suites with Playwright, JUnit, and Selenium, and integrated CI/CD pipelines (Jenkins, GitHub Actions). Mentored offshore QA engineers and implemented production monitoring to preempt issues and accelerate releases.
Software Test Automation Specialist at Amdocs, Canada
May 1, 2022 - January 31, 2023
Implemented automated API and UI tests using ReadyAPI/Playwright; integrated testing with CI/CD; built dashboards in Grafana for real-time QA monitoring; developed mock services and end-to-end test data validation across microservices.
Senior Software Quality Assurance Engineer (Team/Test Lead) at i2c Inc, USA
July 1, 2019 - April 30, 2022
Led QA automation across web, mobile, and backend services; built API test suites using RestAssured, Playwright, Cypress; implemented data validation ETL testing and monitoring dashboards; mentored junior QA staff and improved release quality across teams.
Analyst Software Quality Assurance Engineer at Afiniti (McKinsey & Company Solution), USA
July 1, 2017 - June 30, 2019
Supported QA for AI-driven applications; developed REST API tests using RestAssured; conducted data validation and test automation across microservices; integrated CI/CD with Azure DevOps and supported onboarding of new QA members.
Backend Developer at Capital Stake, Pakistan
April 1, 2014 - February 28, 2015
Designed and implemented scalable backend services using Java/PHP; RESTful microservices; optimized SQL schemas (MySQL/PostgreSQL) and data stores for efficient storage and retrieval.

Education

Master's in Computer Science at Lahore University of Management Sciences (LUMS)
September 1, 2017 - December 31, 2019
Bachelor's in Computer Science at University of Engineering & Technology, Lahore (UET, Lahore)
October 1, 2012 - July 31, 2016

Qualifications

Kubernetes Administrator (CKA)
January 11, 2030 - May 14, 2026
AWS Certified Solutions Architect
January 11, 2030 - May 14, 2026

Industry Experience

Software & Internet, Professional Services, Financial Services, Travel & Hospitality, Media & Entertainment