I am a forward-thinking, solution-oriented marketing and fundraising professional with over a decade of experience driving strategic initiatives in nonprofit and healthcare settings. I specialize in brand marketing, donor engagement, event management, and cross-functional operations that strengthen visibility, deepen community impact, and accelerate revenue growth. My approach blends creative storytelling with data-driven tactics to deliver integrated campaigns across email, social media, and website experiences while stewarding budgets and vendor partnerships. I excel at leading diverse teams, managing complex projects, and collaborating with executive leadership and stakeholders to deliver measurable results. From leading multi-stakeholder initiatives to optimizing digital platforms and program communications, I am committed to elevating brands, expanding outreach, and delivering high-quality experiences for communities served.

Monique D. Rumsey

I am a forward-thinking, solution-oriented marketing and fundraising professional with over a decade of experience driving strategic initiatives in nonprofit and healthcare settings. I specialize in brand marketing, donor engagement, event management, and cross-functional operations that strengthen visibility, deepen community impact, and accelerate revenue growth. My approach blends creative storytelling with data-driven tactics to deliver integrated campaigns across email, social media, and website experiences while stewarding budgets and vendor partnerships. I excel at leading diverse teams, managing complex projects, and collaborating with executive leadership and stakeholders to deliver measurable results. From leading multi-stakeholder initiatives to optimizing digital platforms and program communications, I am committed to elevating brands, expanding outreach, and delivering high-quality experiences for communities served.

Available to hire

I am a forward-thinking, solution-oriented marketing and fundraising professional with over a decade of experience driving strategic initiatives in nonprofit and healthcare settings. I specialize in brand marketing, donor engagement, event management, and cross-functional operations that strengthen visibility, deepen community impact, and accelerate revenue growth. My approach blends creative storytelling with data-driven tactics to deliver integrated campaigns across email, social media, and website experiences while stewarding budgets and vendor partnerships.

I excel at leading diverse teams, managing complex projects, and collaborating with executive leadership and stakeholders to deliver measurable results. From leading multi-stakeholder initiatives to optimizing digital platforms and program communications, I am committed to elevating brands, expanding outreach, and delivering high-quality experiences for communities served.

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Work Experience

Brand Marketing & Outreach Manager at Phoenix House New York
December 1, 2023 - Present
Lead strategy and execution of 10+ annual fundraising and donor cultivation events, managing full lifecycle event operations, vendor negotiations, sponsorship coordination, and stakeholder engagement, contributing to six-figure revenue targets. Develop and implement integrated marketing campaigns (email marketing, social media, website content, CRM outreach), increasing open rates by 25–35% and digital engagement by 30%+. Oversee $250K+ annual operating budget across procurement, software subscriptions, website hosting, and program supplies. Manage 20+ consultants and cross-functional partners (Legal, PR, Government Affairs, Marketing), ensuring contract compliance, executive approvals, and timely invoice processing. Collaborate with executive leadership and web development teams to optimize website UX, SEO performance, and brand consistency, improving online program visibility and community outreach.
Support Planner Team Manager at Beatrice Loving Heart
March 1, 2023 - November 30, 2023
Actively participate in the recruitment and onboarding of new team members. Directly supervise a team of 10-12 staff members, including conducting performance evaluations, enforcing policies and operational procedures, making disciplinary recommendations, monitoring Agency reports, and ensuring timely submission of critical reports and bi-monthly audits. Collaborate with the Maryland Department of Health to identify local community agencies and resources to facilitate clients’ access to coordinate care of all clients assigned to personal and staff caseloads and support of clients’ annual Plan of Service (POS) to achieve desired client outcomes.
Mental Health Therapist at Keep Smiling Therapy
September 1, 2021 - December 31, 2024
Conduct biopsychosocial assessments and develop individualized treatment plans aligned with evidence-based practices. Deliver crisis intervention, case management, and psychoeducation services in individual, family, and group settings. Provide clinical supervision and mentorship to 3–4 graduate interns per semester.
Patient Care Team Assistant at Catholic Health Services
August 1, 2018 - March 31, 2022
Performed diversified clerical duties including collecting vital patient demographic and insurance information needed to verify eligibility of benefits, as well as maintained electronic medical records (EMR) for patients scheduling, documentation, in addition to pathology reports. Participated in a patient-focused treatment team approach, providing direct and collaborative support to staff to promote optimal patient satisfaction. Responsible for patient scheduling, verification of insurance benefits and obtaining physician referral orders to assist with continued coordination of outpatient treatment services.
Billing & Patient Intake Supervisor at Achieve Beyond Pediatric Therapy & Autism Services
March 1, 2014 - December 31, 2017
Directed daily operations of Patient Services and Billing Department (12–15 employees), overseeing revenue cycle processes and staff performance. Negotiated insurance settlements, managed payment plans, and generated monthly financial reports (P&L, cash flow, denial reports) across multi-state locations. Led hiring, onboarding, and annual evaluations to ensure operational efficiency and compliance.

Education

Master of Arts (M.A.), Clinical Art Therapy & Mental Health Counseling at Long Island University
January 1, 2021 - December 31, 2021
Bachelor of Fine Arts (B.F.A.), Textile Surface Design at Fashion Institute of Technology
January 1, 2019 - December 31, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Non-Profit Organization, Education, Professional Services