Momina Tahir

Provide onsite and remote technical support across Windows and Linux environments in a large enterprise organization. Support cloud-connected systems hosted on AWS and Azure, assisting with access issues and connectivity troubleshooting. Perform cloud administration tasks including VM access troubleshooting, service health checks, and incident escalation. Assist with identity and access troubleshooting for cloud-hosted applications and services. Support server and system administration activities including patching coordination and issue resolution. Work within ITSM processes, ticketing systems, and security policies. Maintain clear documentation of incidents, fixes, and operational procedures.

Supported cloud engineering and cloud administration activities across AWS and Azure environments. Provisioned and maintained cloud infrastructure using Terraform including virtual machines, networking, and access controls. Administered AWS services such as EC2, VPC, IAM, S3, ALB, and CloudWatch. Supported Azure infrastructure including Azure Virtual Machines, VNets, NSGs, Storage Accounts, and Azure Monitor. Assisted with on-premises to cloud migration initiatives including workload preparation and post-migration testing. Supported containerized workloads using Docker and Kubernetes on EKS and AKS. Assisted with Azure Container Apps for running containerized services. Configured logging, monitoring, and alerting to support operational visibility. Collaborated with senior engineers to troubleshoot infrastructure issues and improve stability.

Provided advanced Linux and Windows system administration support for enterprise production environments. Supported cloud-hosted and hybrid workloads running on AWS and Azure. Assisted infrastructure teams during on-premises to cloud migration initiatives. Performed remote troubleshooting using SSH tools to diagnose system, application, and network issues. Supported cloud virtual machines including lifecycle support and incident response. Executed Python and shell scripts to automate diagnostics and administrative tasks. Queried and validated MySQL databases to support application and infrastructure troubleshooting. Investigated network connectivity issues involving LAN, WAN, VPN, and cloud-connected systems. Documented incidents, root causes, and resolutions to support operational reliability.