I am a creative and customer-focused professional with a strong background in graphic design and customer service. I have a proven ability to translate client needs into visually compelling designs while delivering exceptional support across various communication channels. Skilled in Adobe Creative Suite, branding, and visual storytelling, I am also experienced in managing social media and coordinating events to align visuals with marketing and product campaigns. I enjoy collaborating with teams and clients to brainstorm and strategize creative projects. I continually stay updated on automotive design trends, AI tools, and digital visual technologies to enhance my work quality. Through excellent service and operational management, I aim to build long-term relationships and provide personalized support that drives customer satisfaction.

Mostafa Sadek

I am a creative and customer-focused professional with a strong background in graphic design and customer service. I have a proven ability to translate client needs into visually compelling designs while delivering exceptional support across various communication channels. Skilled in Adobe Creative Suite, branding, and visual storytelling, I am also experienced in managing social media and coordinating events to align visuals with marketing and product campaigns. I enjoy collaborating with teams and clients to brainstorm and strategize creative projects. I continually stay updated on automotive design trends, AI tools, and digital visual technologies to enhance my work quality. Through excellent service and operational management, I aim to build long-term relationships and provide personalized support that drives customer satisfaction.

Available to hire

I am a creative and customer-focused professional with a strong background in graphic design and customer service. I have a proven ability to translate client needs into visually compelling designs while delivering exceptional support across various communication channels. Skilled in Adobe Creative Suite, branding, and visual storytelling, I am also experienced in managing social media and coordinating events to align visuals with marketing and product campaigns.

I enjoy collaborating with teams and clients to brainstorm and strategize creative projects. I continually stay updated on automotive design trends, AI tools, and digital visual technologies to enhance my work quality. Through excellent service and operational management, I aim to build long-term relationships and provide personalized support that drives customer satisfaction.

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Language

Arabic
Fluent
English
Advanced
Italian
Beginner
Spanish; Castilian
Beginner

Work Experience

Graphic Designer & Social Media Specialist at International Community Schools (IC Schools)
April 1, 2025 - August 24, 2025
Used Adobe Photoshop to enhance and retouch images of vehicles for marketing and promotional use. Correct lighting, reflections, and imperfections to present cars in the best possible visual quality. Utilized AI tools to create hyper-realistic renderings of vehicles in virtual showroom settings. Worked closely with marketing, sales, and product teams to align visuals with current campaigns. Stayed updated on automotive design trends, AI tools, and digital visual technologies. Employed design fundamentals when selecting typography, composition, layout and color in design work. Created original artwork for use in print and digital media.
Sr. Graphic Designer at Elysian Real Estate
April 1, 2025 - Present
Oversee and manage design projects from concept to completion ensuring creative output aligns with brand identity and project goals. Review and approve design work to maintain quality standards. Work closely with marketing, product, and other departments. Collaborate, brainstorm, and strategize with multiple teams or clients. Manage social media pages with marketing managers such as LinkedIn, Instagram, and Facebook. Coordinate events by establishing goals, budget, timeline, and logistical requirements. Negotiate and coordinate with vendors including caterers, decorators, and AV technicians. Handle contracts, payments, and ensure vendors meet deadlines.
Graphic Designer & Social Media Specialist at International Community Schools (ICSchools)
April 1, 2025 - July 27, 2025
Used Adobe Photoshop to enhance and retouch images of vehicles for marketing and promotional use. Correct lighting, reflections, and imperfections to present cars in optimal visual quality. Utilized AI tools to create hyper-realistic vehicle renderings in virtual showroom settings. Worked closely with marketing, sales, and product teams to align visuals with campaigns. Stayed updated on automotive design trends and digital visual technologies. Applied design fundamentals in typography, composition, layout, and color. Created original artwork for print and digital media.
Sr. Graphic Designer at Elysian Real Estate
April 1, 2025 - Present
Oversee and manage design projects from concept to completion, ensuring creative output aligns with brand identity and project goals. Collaborate, brainstorm, and strategize with multiple teams or clients. Manage social media pages with the Marketing Manager such as LinkedIn, Instagram, and Facebook. Coordinate events including establishing event goals, budgets, timelines, negotiating and coordinating with vendors, handling contracts, payments, and ensuring deadlines are met.
Graphic Designer & UIUX Designer at Tech Jump
January 1, 2024 - August 24, 2025
Worked remotely from Alexandria, Egypt and Abu Dhabi, UAE as a Graphic Designer and UIUX Designer. Responsibilities included graphic design and video creation.
Graphic Designer & UIUX Designer at META PRENUERZ
January 1, 2024 - July 27, 2025
Created digital image files for digital and traditional printing methods. Developed creative designs for print materials, banners, and signs. Handled customer communications through calls, emails, chats, and messages. Provided knowledgeable recommendations and troubleshooting, encouraged customer loyalty through excellent service, and supported GM and sales teams to optimize operational workflow. Responded to queries regarding vehicles, services, pricing, financing, and availability. Scheduled and managed vehicle service appointments; built long-term relationships with personalized service. Assisted sales team by collecting customer info, preparing documents, coordinating test drives.
Graphic Designer & Video Creator at Tech Jump
November 1, 2023 - August 24, 2025
Created digital image files for use in digital and traditional printing methods. Developed creative designs for print materials, banners, and signs. Handled incoming calls, emails, chats, and messages from customers. Provided knowledgeable recommendations and troubleshooting. Encouraged customer loyalty through excellent service. Supported GM and sales team in operational workflow to optimize customer satisfaction. Responded to customer queries regarding vehicles, services, pricing, financing, and availability via multiple channels. Scheduled and managed vehicle service appointments. Built long-term relationships with customers by providing personalized service and support. Assisted sales team by collecting customer information, preparing documentation, and coordinating test drives.
Graphic Designer & Video Creator at META PRENUERZ
November 1, 2023 - July 27, 2025
Created digital image files for use in both digital and traditional printing methods. Developed design concepts for print media, banners, and signs. Handled customer service interactions across various channels, provided support to sales and general management teams to maximize customer satisfaction, and performed administrative duties related to sales coordination.
Graphic Designer at Tala at Moustafa Group (TMG)
November 1, 2021 - August 24, 2025
Handled graphic design projects related to automotive sector. Delivered high-quality design and customer service.
Graphic Designer at B Auto
November 1, 2021 - July 27, 2025
Created digital images for various print and digital marketing materials, handled customer queries and support, built long-term relationships with customers through personalized assistance, and coordinated vehicle service appointments and sales processes.
Customer Service Representative at Tala at Moustafa Group (TMG)
September 30, 2019 - August 24, 2025
Provided excellent customer service by handling calls, emails and messages. Delivered high-quality support by adhering to company policies and procedures. Built strong customer relationships and supported the sales team with operational tasks including scheduling service appointments and coordinating test drives.
Customer Service Representative at Talaat Moustafa Group (TMG)
September 1, 2019 - July 27, 2025
Handled incoming calls, emails, chats, and messages from customers, provided knowledgeable recommendations and troubleshooting, encouraged customer loyalty through excellent service, and supported operations workflow to optimize satisfaction.

Education

Bachelor of Fine Arts at Faculty of Fine Arts - Alexandria University
January 1, 2018 - December 31, 2022
Bachelor of Fine Arts - BFA at Faculty of Fine Arts - Alexandria University
January 1, 2018 - January 1, 2022
Field of Study Communication and Media Studies at Faculty of Fine Arts - Alexandria University
January 1, 2018 - January 1, 2022

Qualifications

Digital Marketing
January 1, 2020 - December 31, 2020
UIUX Designer
January 1, 2023 - December 31, 2023
Graphic Design Essentials
January 1, 2024 - December 31, 2024
Certificate in English
January 1, 2020 - December 31, 2020
Digital Marketing
January 1, 2020 - August 24, 2025
Udacity UIUX Designer
January 1, 2023 - August 24, 2025
Career Developer Graphic Design Essentials
January 1, 2024 - August 24, 2025
Canva Certificate in English
January 1, 2020 - August 24, 2025

Industry Experience

Real Estate & Construction, Education, Media & Entertainment, Professional Services, Transportation & Logistics, Retail