Project Coordinator and Digital Learning professional with experience supporting higher education, polytechnic, and public sector organisations. Skilled in coordinating cross-functional projects, managing stakeholders, and delivering high-quality digital learning resources and multimedia assets. Known for handling multiple concurrent initiatives in fast-paced educational environments, including development and publication of learning content on LMS platforms, multimedia production, and programme support to improve teaching, learning, and student engagement.

MUHAMMAD SYAHRI BIN MOHAMED

Project Coordinator and Digital Learning professional with experience supporting higher education, polytechnic, and public sector organisations. Skilled in coordinating cross-functional projects, managing stakeholders, and delivering high-quality digital learning resources and multimedia assets. Known for handling multiple concurrent initiatives in fast-paced educational environments, including development and publication of learning content on LMS platforms, multimedia production, and programme support to improve teaching, learning, and student engagement.

Available to hire

Project Coordinator and Digital Learning professional with experience supporting higher education, polytechnic, and public sector organisations. Skilled in coordinating cross-functional projects, managing stakeholders, and delivering high-quality digital learning resources and multimedia assets.

Known for handling multiple concurrent initiatives in fast-paced educational environments, including development and publication of learning content on LMS platforms, multimedia production, and programme support to improve teaching, learning, and student engagement.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Multimedia Developer / Programme Coordinator (Contract) at Singapore University of Social Sciences
June 1, 2024 - June 30, 2026
Coordinated 10–20 cross-functional education and digital learning projects concurrently. Collaborated with course developers, external vendors, and internal stakeholders to develop and publish learning resources, multimedia content, and academic materials on the Canvas Learning Management System (LMS) within timelines. Developed multimedia learning resources including instructional materials, graphics, storyboards, and interactive learning assets. Managed project schedules, stakeholder communications, content revisions, quality assurance, documentation, and production workflows to support academic programme delivery.
Multimedia Developer at Singapore University of Social Sciences
June 1, 2024 - June 1, 2026
Integrated multimedia into 10 to 20 courses per semester on Canvas LMS while serving as project lead to coordinate stakeholders, manage timelines and deliverables, and leveraged Microsoft Copilot to streamline course development, enhance content structure and learning activities, contributing to a 10% improvement in student performance based on stakeholder feedback.
Digital Learning Developer (Contract) at Singapore Polytechnic
July 1, 2023 - June 30, 2024
Planned project timelines for development of 3–5 digital learning and multimedia content projects on the Brightspace Learning Management System (LMS). Managed stakeholder reviews, quality assurance, documentation, version control, and project delivery.
Digital Learning Developer at Singapore Polytechnic
July 1, 2023 - June 1, 2024
Developed and refined 2 to 5 SCORM-compliant e-learning courses per semester using Articulate Rise 360 and Storyline 360, ensuring seamless Brightspace LMS integration while applying adaptive learning and multimedia strategies that increased learner engagement by 15 to 20% and improved retention rates.
Digital Marketing & Creative Services (Freelance) at Self-employed
January 1, 2023 - March 31, 2024
Delivered 5+ digital marketing, branding, website, and creative design projects for local and international clients. Designed social media content, graphics, promotional materials, website assets, and brand identity designs, working with clients from concept to delivery to support marketing campaigns and strengthen brand visibility.
Web Developer / Website Administrator (Full Time) at ACKTEC Technologies Pte Ltd
September 1, 2021 - December 31, 2022
Managed and maintained 5–15 Moodle LMS and WordPress websites supporting over 2,000 users. Ensured reliable performance, content updates, system availability, and user accessibility. Coordinated website publishing, maintenance, deployment support, and digital content updates while troubleshooting technical issues, resolving user requests, and minimizing downtime.
Web Developer at ACKTEC Technologies Pte Ltd
September 1, 2021 - December 1, 2022
Oversaw the setup and maintenance of 5 to 15 LMS platforms (Moodle, WordPress), coordinating stakeholders to manage content timelines and digital communications. Supported corporate teams in publishing course announcements and engagement materials for 2,000+ learners, ensuring accessibility, user engagement, analytics tracking, and brand alignment.
Education Technologist (Contract) at Nanyang Polytechnic
November 1, 2020 - July 31, 2021
Monitored Power BI dashboards, prepared reports, and collaborated with stakeholders to enhance digital services, user experience, and operational workflows. Developed and deployed a Google Dialogflow chatbot to automate responses for 20+ frequently asked student enquiries. Coordinated onboarding by developing Blackboard LMS materials including user guides, FAQs, visual documentation, templates, and workshop materials, and supported training sessions to improve academic staff adoption across two departments.
Education Technologist at Nanyang Polytechnic
November 1, 2020 - July 1, 2021
Facilitated Blackboard LMS integration for over five academic staff by leveraging Power BI to inform course design decisions, conducted training on Google Dialogflow to automate more than 20 student Q&A interactions and improve response times, and developed and maintained ten instructional technology resources, including tutorials, templates, and guides, to enhance teaching effectiveness and digital literacy.
Administrative Assistant (Full Time) at Nanyang Neighbourhood Police Centre
August 1, 2018 - October 31, 2020
Prepared and managed 100+ confidential reports, operational records, shift schedules, and administrative documents with accuracy, confidentiality, and compliance to SOPs. Coordinated logistics, procurement, inventory management, and operational support during two large-scale deployments, processing 50+ inventory replenishment requests and reducing supply shortages by approximately 30%.
Staff Assistant/NSOSO at Nanyang Neighborhood Police Centre
August 1, 2018 - October 1, 2020
Managed confidential operational reports, shift rosters, and workflow documentation in compliance with SOPs and audit standards while coordinating administrative support, documentation tracking, and inter-department communication, optimising logistics through inventory forecasting and 50 monthly restock orders to reduce shortages by 30%, and supporting daily operations with efficient information dissemination and organised record management in a fast-paced environment.
CAD Design Engineer (Internship) at Molex Singapore Pte Ltd
September 1, 2017 - November 30, 2017
Produced 2D and 3D AutoCAD drawings and models to support engineering design projects, improving design accuracy and reducing prototype revisions. Collaborated with engineers to review designs, resolve technical issues, and enhance design quality during prototyping.
CAD Design Engineer (Intern) at Molex Singapore Pte Ltd
September 1, 2017 - November 1, 2017
Utilized AutoCAD to create precise 2D and 3D product models, enhancing design accuracy and reducing prototyping errors by 20% through effective collaboration with engineering teams.
Technical Assistant (Internship) at National University of Singapore
September 1, 2014 - November 30, 2014
Provided technical support for laboratory users by troubleshooting hardware, software, and network issues. Produced 15+ brochures, posters, web graphics, and promotional materials for student activities, campus events, and departmental communications. Updated website content for the Faculty of Arts and Social Sciences, publishing announcements, event information, and departmental updates.
Technical Assistant (Intern) at National University of Singapore
September 1, 2014 - November 1, 2014
Provided technical support for hardware, software, and network issues during laboratory operations and campus events while contributing to the creation of over 15 branded digital and print materials, including brochures, web ads, and posters, ensuring visual consistency and effective campaign support.

Education

Diploma in Multimedia and Infocomm Technology at Nanyang Polytechnic
January 1, 2015 - January 1, 2018
NITEC in Social Media and Web Development at Institute of Education College West
January 1, 2012 - January 1, 2014
Diploma in Multimedia and Infocomm Technology at Nanyang Polytechnic
February 1, 2015 - March 31, 2018
NITEC in Social Media and Web Development at Institute of Technical Education, College West
January 1, 2012 - December 31, 2014

Qualifications

NTUC LearningHub Project Management Essential (SF)
June 1, 2025 - March 24, 2026
AI Singapore AI for Industry® – Literacy in AI
May 1, 2025 - March 24, 2026
World Intellectual Property Organization IP Training Strategies
May 1, 2025 - March 24, 2026
Project Management Essential (SF)
June 1, 2025 - July 31, 2026
AI for Industry® – Literacy in AI
May 1, 2025 - July 31, 2026

Industry Experience

Education, Software & Internet, Media & Entertainment, Government, Professional Services