ADDC Mobile App

Abu Dhabi Distribution Company (ADDC), a key utility provider in the UAE capital, sought to redesign its consumer mobile application to better serve residents managing their Electricity and Water services. The app allows users to perform essential tasks like bill payments, move-in/move-out requests, tracking consumption, managing multiple properties, and requesting refunds.

The existing application had become outdated, with users reporting friction in navigation, difficulty finding key features, and a lack of clarity around service status updates. The objective of this redesign was to deliver a modern, intuitive, and responsive experience that simplifies everyday utility tasks, encourages self-service, and improves transparency around service status and consumption.

Complete project details are available at: https://www.twine.net/signin