Product designer and strategist with over a decade of helping organisations build human-centred products, tools and experiences — balancing business goals with genuine user needs, across every stage from research to delivery. Guided by a belief that great design balances aesthetic impact, functionality, inclusivity, and accessibility, I work across every stage — weaving in low-code tooling and AI-enabled workflows to move faster and test smarter along the way. At Studio Graphene, I supported a major UK eCommerce platform — providing ongoing experience design, shaping strategy, identifying opportunities, and rapidly testing and deploying improvements. At Graphite Digital I led a team of designers on a global pharmaceutical platform — unifying regional healthcare professional services into a single global portal, from MVP through to full implementation. This involved evolving and defining elements in our atomic multi-brand design system to support the complex and stringent regulatory requirements needed in different regions. At SharpEnd, I helped shape the strategy and user experience for their SaaS platform, io.tt — a tool enabling global brands to run digital campaigns through QR and NFC technology, tracking millions of products worldwide, all driving smarter, more connected brand experiences.

Richard Nash

Product designer and strategist with over a decade of helping organisations build human-centred products, tools and experiences — balancing business goals with genuine user needs, across every stage from research to delivery. Guided by a belief that great design balances aesthetic impact, functionality, inclusivity, and accessibility, I work across every stage — weaving in low-code tooling and AI-enabled workflows to move faster and test smarter along the way. At Studio Graphene, I supported a major UK eCommerce platform — providing ongoing experience design, shaping strategy, identifying opportunities, and rapidly testing and deploying improvements. At Graphite Digital I led a team of designers on a global pharmaceutical platform — unifying regional healthcare professional services into a single global portal, from MVP through to full implementation. This involved evolving and defining elements in our atomic multi-brand design system to support the complex and stringent regulatory requirements needed in different regions. At SharpEnd, I helped shape the strategy and user experience for their SaaS platform, io.tt — a tool enabling global brands to run digital campaigns through QR and NFC technology, tracking millions of products worldwide, all driving smarter, more connected brand experiences.

Available to hire

Product designer and strategist with over a decade of helping organisations build human-centred products, tools and experiences — balancing business goals with genuine user needs, across every stage from research to delivery.

Guided by a belief that great design balances aesthetic impact, functionality, inclusivity, and accessibility, I work across every stage — weaving in low-code tooling and AI-enabled workflows to move faster and test smarter along the way.

At Studio Graphene, I supported a major UK eCommerce platform — providing ongoing experience design, shaping strategy, identifying opportunities, and rapidly testing and deploying improvements.

At Graphite Digital I led a team of designers on a global pharmaceutical platform — unifying regional healthcare professional services into a single global portal, from MVP through to full implementation. This involved evolving and defining elements in our atomic multi-brand design system to support the complex and stringent regulatory requirements needed in different regions.

At SharpEnd, I helped shape the strategy and user experience for their SaaS platform, io.tt — a tool enabling global brands to run digital campaigns through QR and NFC technology, tracking millions of products worldwide, all driving smarter, more connected brand experiences.

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Experience Level

Language

English
Fluent

Work Experience

Product Designer at Rocket Eleven
January 1, 2016 - Present
Design agency providing end-to-end product design, consultancy, and flexible contract or freelance support to agencies and organisations across B2B and B2C sectors—including SaaS, pharma, HR tech, AI, learning innovation, and green initiatives.
Senior UX Designer (Freelance) at Midnight
December 1, 2021 - January 31, 2024
At Midnight’s award-winning studio, I championed a design-first methodology shaping process and delivery. I worked across projects for clients including Meta, SharpEnd, Sagas, and Revance, collaborating closely with engineers and our technical architect. I advanced design within the studio—driving progress, managing design-related stakeholder relationships, and ensuring delivery of high-quality, user-centric solutions and design strategy.
Senior Product Designer (Contract) at Graphite Digital
April 1, 2025 - October 31, 2025
Led a team to unify services for a major international pharmaceutical client, taking the product from MVP to full implementation. Over six months, we navigated regulatory challenges across markets, shaped the digital service roadmap, and enhanced the design system to strengthen product experience.
Lead UI Designer (Freelance) at CornerStone OnDemand
October 1, 2018 - October 31, 2020
At the Brighton Studio, I led the transition to modern design practices, boosting efficiency and creativity. I co-developed Cadence, the design system, and later became its Product Owner, overseeing growth and adoption to ensure consistency and scalability across projects.

Education

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Qualifications

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Industry Experience

Software & Internet, Healthcare, Education, Professional Services, Media & Entertainment