Hello! I am Mahmoud Ahmed Salem, a detail-oriented Virtual Assistant and B2B Operations Support specialist with a track record of organizing leads, driving efficient administrative workflows, and supporting consulting and professional services teams across international projects. I excel at online research, data organization, and stakeholder communication, and I thrive when building reliable processes for outreach, follow-ups, and records, especially in remote work environments. I am comfortable working independently, meeting weekly deliverables, and collaborating with cross-functional teams including engineering, operations, and management. My strengths include data-driven decision making, creating Power BI dashboards, and translating complex requirements into structured plans that keep projects on track and stakeholders aligned.

Mahmoud Salem

Hello! I am Mahmoud Ahmed Salem, a detail-oriented Virtual Assistant and B2B Operations Support specialist with a track record of organizing leads, driving efficient administrative workflows, and supporting consulting and professional services teams across international projects. I excel at online research, data organization, and stakeholder communication, and I thrive when building reliable processes for outreach, follow-ups, and records, especially in remote work environments. I am comfortable working independently, meeting weekly deliverables, and collaborating with cross-functional teams including engineering, operations, and management. My strengths include data-driven decision making, creating Power BI dashboards, and translating complex requirements into structured plans that keep projects on track and stakeholders aligned.

Available to hire

Hello! I am Mahmoud Ahmed Salem, a detail-oriented Virtual Assistant and B2B Operations Support specialist with a track record of organizing leads, driving efficient administrative workflows, and supporting consulting and professional services teams across international projects. I excel at online research, data organization, and stakeholder communication, and I thrive when building reliable processes for outreach, follow-ups, and records, especially in remote work environments.

I am comfortable working independently, meeting weekly deliverables, and collaborating with cross-functional teams including engineering, operations, and management. My strengths include data-driven decision making, creating Power BI dashboards, and translating complex requirements into structured plans that keep projects on track and stakeholders aligned.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

Arabic
Fluent
English
Fluent
Spanish; Castilian
Advanced

Work Experience

International Project Coordinator at Altertec Renovables
September 1, 2024 - Present
Supported cross-functional teams across project execution cycles; built and maintained Power BI dashboards to track KPIs related to resources, timelines, costs, and delivery; assisted in planning, prioritization, and progress tracking; monitored risks and compliance, proposing improvements; communicated status with international stakeholders.
Freelance Consultant at AS for Consultancy and Training
June 1, 2022 - June 30, 2023
Designed a profit-sharing policy linking Balanced Scorecard performance with individual performance; developed KPI frameworks to track team performance; developed HR and operations frameworks for SMEs in advertising and architecture; delivered structured recommendations and guided client leadership in implementation.
Assistant General Manager at Petrotec Engineering (Egypt)
May 1, 2020 - September 30, 2024
Assisted the GM in strategic planning, budget oversight, and operations management; supported functional managers in implementing strategic objectives and tracked progress; led cross-functional teams in continuous improvement projects; developed standardized processes with performance metrics; co-led internal audits for compliance; led initiatives achieving ISO9001:2015 certification; secured Siemens Gamesa homologation for four activities, driving 93% of annual revenue; used Lean Six Sigma to reduce installation time by 37%.
Project Engineer at Petrotec Engineering (Egypt)
March 1, 2016 - May 31, 2020
Led qualification to become an authorized on-grid PV installer up to 500KW; studied tender documents and RFQs to prepare technical offers with 100% acceptance; developed detailed MS Project schedules and tracked milestones; delivered 10 on-grid PV EPC projects totaling $167,700 and 200 KW capacity; gathered customer feedback and documented lessons learned for performance improvement.

Education

Master of Engineering in Engineering Management at Arizona State University (ASU)
January 1, 2019 - December 1, 2021
Lean Six Sigma Black Belt Certificate Program at Arizona State University (ASU)
January 11, 2030 - December 1, 2021
BSc in Electrical Power and Machines at Menoufia University
January 1, 2009 - May 1, 2014

Qualifications

ALX Data Analysis Program (ExploreAI Academy)
January 11, 2030 - January 1, 2024
Sustainable Business Management (University of Lumsa, Italy)
January 11, 2030 - January 1, 2022
McKinsey Forward Program (McKinsey & Company)
January 11, 2030 - January 1, 2022
Mastering Work Skills for Businessmen Program (School of Executive Education, American University in Cairo)
January 11, 2030 - January 1, 2019

Industry Experience

Energy & Utilities, Professional Services, Manufacturing, Real Estate & Construction, Education